Job Overview
Join Tom DeBerry Agency-State Farm, a highly reputable insurance agency that takes pride in serving the Tucson, Arizona community with top-tier service and dedication.
As a valued Customer Service Representative, you will be the face of our agency, providing exceptional support and assistance to our clients.
We are looking for individuals who are passionate about customer satisfaction, detail-oriented, and thrive in a fast-paced environment.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
Responsibilities
- Cross Sell : Engage with clients and find additional coverages and products that suit their needs.
- Client Interaction : Assist customers with inquiries, policy changes, and claim submissions in a courteous and timely manner.
- Problem Resolution : Address and resolve customer issues to ensure the highest level of satisfaction.
- Policy Support : Provide guidance on policy coverage, premiums, and options available to clients.
- Workflow Coordination : Maintain organization and efficiency in processing customer requests and documents.
- Product Knowledge : Stay informed about our insurance products and services to effectively assist customers.
- Quality Assurance : Ensure accuracy and compliance with company policies in all customer interactions.
Benefits
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Health Insurance
- Mon-Fri Schedule
- Career Growth Opportunities
- Retirement Plan
- Evenings Off
Requirements
- Property & Casualty license (required)
- Life and Health license (required)
- Bilingual English / Spanish (preferred)
- Excellent verbal and written communication skills to interact effectively with customers and team members.
- Strong customer service orientation with a genuine desire to assist and support clients.
- Ability to thrive in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing priorities.
- Keen attention to detail to ensure accuracy in customer information, policy documentation, and service delivery.
- Maintain a professional demeanor, uphold ethical standards, and represent the agency with integrity.
- Collaborative mindset, willing to contribute to a positive team culture and work together towards common goals.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Travel Nurse - RN - LTAC - Long Term Acute Care - $1965.6 / Week - Hiring Now
Premier Medical Staffing Services, LLC is seeking an experienced Long Term Acute Care Registered Nurse for an exciting Travel Nursing job in Tucson, AZ. At Premier Medical Staffing Services, we are guided by our core values: Personal Attention, Relationships, Empathy, Giving More, Integrity, Excelle...
Outbound Customer Service Representative
As an Outbound Customer Service Representative, you will be responsible for proactively reaching out to customers to ensure their satisfaction with our services, address any concerns, and identify opportunities for additional assistance. Participate in training sessions to stay updated on product kn...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and marke...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Remote --- Automotive Customer Service Representative
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered busi...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative and Dispatcher
We’re looking for a Customer Service Representative and Dispatcher who’s ready to join a supportive and encouraging team environment and make a real impact. As our Customer Service and Dispatch rock star, you’ll be the lifeline for our customers and the backbone of our operations. Communicating with...
Customer Service Representative - Enrollment Broker (English only calls)
Description & Requirements Maximus is currently hiring Customer Service Representatives to join our growing team. Minimum Requirements: * High School diploma or equivalent with 0 - 1 years of experience * At least 6 months of customer service experience preferred *...