SUMMARY
The WMS Specialist is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Specialist will take a proactive approach to define and correct errors.
Be available to answer questions and respond back to the team member as well as to the Super User as needed. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.
Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES
Operations Activity :
- Ad hoc support to team to resolve equipment and or system errors
- Deliver improvement proposals on warehouse activity and WMS system
- Review WMS and operational processes to verify transactions are accurately executed
- Create and submit reports daily on system / operational issues; both opened and closed
OTHER DUTIES
- Assist warehouse staff in operational areas as needed.
- Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
None
MINIMUM REQUIRED QUALIFICATIONS Education and / or Experience
Must have a high school diploma or general education degree (GED). 1 years’ experience working in a logistics / distribution / relevant environment.
1 years’ experience working with Warehouse Management Systems (WMS).
Certificates, Licenses, Registrations or Professional Designations
Be able to become MHE certified within 30 days of hire.
Other
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
SKILLS, KNOWLEDGE AND ABILITIES Computer Skills
- Intermediate computer skills
- Proficient with MS Office Applications
- WMS functions
Language Skills
- English (reading, writing, verbal)
- Business writing proficiency
Mathematical Skills
Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
- Strong attention to detail accuracy and accomplish job task in a timely manner.
- Ability to perform duties with minimal supervision or guidance
- Ability to multi-task
- Ability to take initiative and research best practices / efficiencies
- Effective communication skills
- Be innovative and proactive with operational and systems solutions
- Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
- 1 year experience with Red Prairie / Cargo Write WMS
- 2-3 years warehouse / logistics support experience
PHYSICAL DEMANDS Occasionally
Bending
Frequently
Walking and Standing
Constantly
Sitting
Ability to Lift / Carry and Push / Pull
11-20 pounds Reach above shoulder, squat, or kneel.
WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.
The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.