Field Service Engineer
Flow Europe GmbH is a wholly owned subsidiary of Flow International Corporation, Kent / Seattle (USA) and has subsidiaries in France, Great Britain, Italy, Spain, the Czech Republic and Dubai.
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
As an internationally active company with almost 50 years of experience and over 15,000 installed systems, Flow is the world market leader in the development, construction and sale of ultrahigh-pressure pumps and complete waterjet and abrasive jet cutting systems for processing a wide variety of materials.
For the next possible date we are looking for a Field Service Engineer for Italy.
Major Duties and Responsibilities :
- Troubleshoot, save and report failures in the field
- Give maximum technical support to customers to minimize downtimes
- Perform installations independently until final acceptance
- Create professional picture of Flow technical Service in the field
- Give customer start up training and provide safety training for CE-compliancy
- Install waterjet cutting machines mainly in Italy and all over European countries if required
- Troubleshoot waterjet machines and components on the telephone and on site
- Provide technical information to customer during installation, training and service visits
- Willingness to mainly travel during the week and change working places by short notice
- Work overtime as necessary, sometimes including weekends
- Stay on site until the problems are solved and job is finished
- Customer orientated decision with a minimum of supervision
Specific knowledge, skills and abilities :
- Deep knowledge in the mechanical, electrical and hydraulic diagnostics
- Professional usage of modern diagnostic tools
- Familiar to use Windows / Office
- Good organizational skills
- Good written and oral communication skills
- Costumer orientated positive attitude
- Flexible in location of work, willing to travel
Qualification / Experience and / or Training :
- Mechanical or electrical engineer, mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the tooling industry
- At least 3 years work experience with machine tools assembly and startup trainings in the aera of motion control systems
- Drivers license
- Fluent in Italian, good English (written and verbal), any other European language is a big plus
Interested? Please send your CV in English.
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