Job Details
Director of Sales & Client Services
POSITION SUMMARY :
Generate leads and be responsible for revenue base growth through the sale of new and renewal business; relationship engagement with clients;
and develop regional opportunities that expand and / or maintain the existing revenue base.
DUTIES AND RESPONSIBILITIES :
- Sell new business.
- Travel to prospective accounts, existing clients, trade shows and corporate meetings / 30% travel.
- Develop rapport and credibility with current and potential clients and industry consultants to enhance revenue growth opportunities.
- Respond to Request for Proposals from current and potential clients.
- Present solutions and options to meet the needs of clients thereby increasing the revenue potential.
- Participate in client implementation meetings in coordination with Operations.
- Service assigned accounts in coordination with Operations; anticipate and meet client’s needs; troubleshoot problems; provide consulting advice;
and meet service needs and requirements.
- Develop and facilitate sales presentations, as required.
- Maintain consistent contact at various client levels.
- Participate with client claims reviews in coordination with claim operations.
- Work closely with other TRISTAR departments to ensure a coordinated delivery of services to the client, based on services purchased.
- Serve as the California Western Region’s BRAND Ambassador and attend trade shows, industry meetings and events, as required or directed.
- Use Salesforce to document activities with prospects, clients, brokers, and consultants.
- Other duties as assigned.
EQUIPMENT OPERATED / USED : Computer, fax machine, copier, printer and other office equipment.
SPECIAL EQUIPMENT OR CLOTHING : Appropriate office attire
Qualifications
QUALIFICATIONS REQUIRED :
Education / Experience : Bachelor’s degree in related field (preferred); five (5) years sales experience
Knowledge, Skills and Abilities :
- Ability to prioritize multiple tasks and meet strict deadlines.
- A working knowledge of Excel, Word and SalesForce.
- Excellent written and verbal communication skills, including ability to convey technical details to clients and staff.
- Ability to effectively present information and respond to questions from clients, vendors and employees of the organization.
- Knowledge of Solution Selling.
- Ability to understand the Third Party Administration industry.
- Excellent sales and customer service skills.
- Ability to establish and maintain a high level of customer trust and confidence.
- Ability to forge strong relationships.
Other Qualifications :
None.
Here are some of the benefits you can enjoy in this role :
- Medical, Dental, Vision, Disability & Life Insurance
- 401(k) plan
- Paid time off.
- Paid holidays.
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