Consumer Support Specialist

VirtualVocations
Olympia Heights, Florida, United States
Part-time

A company is looking for a Part-time Consumer Support, Product Solutions to provide technical support to users and node operators within the ecosystem.

Key ResponsibilitiesRespond to user inquiries and provide technical assistance via supported communication channelsIdentify and troubleshoot first and second level technical issues on behalf of usersCollaborate with adjacent teams to resolve user issues as requiredRequired QualificationsStrong familiarity with the blockchain / cryptocurrency spaceExperience in technical support or customer service in the software industry preferredExperience in reading logsExperience with shell (e.

g., bash, ZSH)Preference for candidates with experience working with Solidity

9 days ago
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