- Champions the business’ goal of providing superior quality in products, processes while providing tools and metrics throughout the organization.
- Develop and lead comprehensive implementation plans for achieving quality objectives.
- Establish quantitative quality objectives based on customer / market requirements. Develop consensus with management to integrate these objectives into their business annual plans.
- Define systems for measurement, feedback, and utilization of quality data that supports improvement programs.
- Identify, validate, and lead manufacturing process improvements that improve product quality and improve process yields.
- Establish, implement, and maintain a closed-loop quality issues resolution process that ensures that all identified quality issues are prioritized, assigned ownership and resolved in an expeditious manner.
- Will have direct leadership responsibility for quality department, including Quality Managers and Quality Engineers.
- Define and lead the deployment of training programs needed to support quality initiatives. Be actively involved with the initial deployment of best practices that exist and are new to the business.
- Drive change management and employee involvement to support continuous improvement in quality, productivity, and customer satisfaction.
- Provide liaison with customers in resolving quality issues. Seeks frank customer feedback and works to surface issues via ongoing personal contact and customer visits.
- Build an effective quality team committed to organizational goals; foster collaboration among team members, functional leadership and the senior leadership in the Commercial division.
Standard Work Areas & Processes :
- Close partner with General Plant Manager and the plant leadership team
- Key contributor to creating and executing the factory business plan
- Proven Lean Strategic Planning and execution, with at least 6-10 years of Staff level leadership experience
- Manages the hiring, direction, assessment and development of the Quality team members
- Able to motivate and lead teams to achieve goals
- Champion the Commercial culture, driving an environment of accountability, open communication, and high ethical standards
- Drive process and efficiency improvement across all functions
- Support Lean Change Management leadership to be proactive in anticipating, assessing, and addressing the needs of the factory
- Must have proven success in a Lean environment, Quality deployment strategies and driving continuous improvement strategies within the Quality organization and manufacturing operation
- Support the Vision and Mission statement of the Commercial business segment
- Exceptional written, verbal, and interpersonal skills that result in effective communications
- Exceptional presentation skills to senior executives
- Certification in Lean and Six Sigma Black Belt preferred
- Experience utilizing a wide array of Lean Six Sigma tools and processes
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