Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
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Position Summary
Security Officers will be responsible for protecting BOK Center and Cox Business Convention Center and visitors, staff and vendors on a 24 hour, 7 day per week basis.
This role will pay an hourly wage of $16 to $21.00.
Benefits for PT roles : 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline
About the Venue
The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region.
Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues.
Responsibilities
- Monitors and operates closed circuit surveillance, access control and fire alarm systems.
- Vets all visitors / contractors, verifies appropriate credentials and prevents unauthorized access to the premises.
- Patrols all properties as required and ensures, in a friendly and professional manner, the security of employees, contracted building partners and visitors.
- Detects and resolves immediate safety and criminal issues; responds to the scene of an incident and acts as an emergency first responder if required.
- Acts as property first responder to alarms, medical calls, property damage, etc.
- Maintains absolute confidentiality on sensitive issues.
- Maintains accurate notes and log information as required; ensures that all pass-on information is communicated to the next shift.
- Completes all activity logs, incident reports, repair forms and other documents in a clear, concise, and legible format in a timely, efficient manner.
- Performs person and package / parcel screening according to policies and procedures.
- Conducts detailed internal investigations into incidents and provides detailed, objective reports for each shift or incident.
- Attends briefing and training sessions to ensure complete knowledge of policies and upcoming events.
- Greet all clients, employees, guests, and vendors in a professional manner.
- Follows established security protocols and procedures at all times.
- Represents the company in a positive and professional manner at all times.
- Other duties as assigned.
Qualifications
High school diploma or general education degree (GED); and two years related experience and / or training; or equivalent combination of education and experience.
Previous experience in large public assembly facilities highly desirable. Courses in criminal justice or security training by recognized academy, school or organization desirable.
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner;
must be able to use initiative and independent judgment within established guidelines.
- Ability to multi-task and work in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Ability to communicate clearly and concisely in the English language, both orally and in writing. Ability to communicate in Spanish is desired.
- Ability to work independently and as part of a team.
- Must possess strong computer skills, including utilizing email and Microsoft Office and the ability to learn to efficiently operate a variety of software applications.
- Previous Law Enforcement / Public Safety experience a plus.
- Possess high degree of discretion, integrity, professionalism, and accountability.
- Consistent, punctual, and regular attendance.
- Professional image and demeanor.
- Strong ability to work with others in a collaborative, team environment.
- Security Guard certifications a plus.
- Minimum physical requirements : able to travel to and gain access to various areas of the stadium for prolonged periods of time;
able to lift and transport up to 25 pounds.
- Ability to work nights, all events, weekends, events and holidays as required.