Collections Specialist

Job Description

Job Description

We have an opportunity to join Cherry Bekaert's Finance and Accounting team as a Collections Specialist. In this role you are responsible for monitoring the status of delinquent accounts, contacting clients to collect and settle past due balances, and maintaining records associated with all collection activities.

You will interact with a variety of clients across industries and as a representative of Cherry Bekaert will consistently uphold our shared values of uncompromising integrity, a passion for excellence, and mutual respect.

Success in this role requires a knack for negotiation and problem solving along with a keen eye for detail.

This is an onsite position

In this role you will :

• Communicate by phone or email with clients having past due accounts
• Negotiate and set up payment plans or settlements within authority approval guidelines
• Maintain clear and concise documentation of all attempts and / or contact made and received
• Review account histories with clients
• Send monthly statements to clients
• Post credit memos and adjustments to clients’ financial records
• Reconcile client accounts and resolve unapplied payments
• Monitor client payments with AR aging balance and credit hold status
• Provide excellent customer service to internal and external clients
• Maintain an appropriate balance between client service and collection efforts
• Perform other duties and work on projects as assigned by the collection team leader.

What you bring to the role :

• 2+ years of experience in accounts receivable / collections, preferably in a professional services office environment
• Must be able to demonstrate complete proficiency in MS Office Suite of software
• Must be able to function independently, have a keen sense of detail, and possess strong verbal and written communication skills including the ability to interact professionally with all levels of the organization
• Must possess strong negotiation and problem solving skills

What you can expect from us :

• Shared values, including uncompromising integrity, a passion for excellence, and mutual respect
• The opportunity to innovate and do work that motivates and engages you
• A collaborative environment focused on your career growth and continuous professional development
• Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
• Flexibility to do impactful work and the time to enjoy your life outside of work

At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value.

We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey.

If you are ready to find your space and create your future, you belong with us.

Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.

Our Benefits : Cherry Bekaert cares about its people. We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.

Starting hourly rate for this position is $20 - $28 per hour. Individual offers will take into consideration experience, location, and budget.

In addition, we offer a comprehensive, high-quality benefits program which includes medical, dental, and vision care; disability and life insurance;

generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.

Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Please no agencies or calls.

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.

S. states and internationally. Cherry Bekaert is the brand name under which Cherry Bekaert LLP and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards.

Cherry Bekaert LLP is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management.

For more details, visit cbh.com / disclosure.

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