Assistant Manager

Job Title : Assistant Manager

About us : Red Robin

At Red Robin we’ve been serving up awesome American food and bottomless fun for over 50 years! Every day we strive to be the most loved restaurant brand in the communities we serve.

We believe that living our values of Integrity , Fun , Unbridled Hospitality , and High-Performance will result in all of us Winning Together .

Here we create memorable moments connecting family, friends, and fun. Here we serve gourmet burgers better than anyone else.

Here you’re empowered to do whatever it takes to create a smile. We treat our own with the same care that we treat our Guests.

We are the place that feels like coming home. YUMMM!

Assistant General Manager Job Description :

Introducing our Assistant General Manager! A true embodiment of unbridled hospitality and leader of serving craveable food! Responsible for partnering with the Managing Partner for seamless day-to-day operations with an unwavering commitment to excellence! As a brand ambassador and a true second in charge you uphold company standards, create an unparalleled experience for our Guests through scratch cooking, unique artisanal American food, and crafting memorable experiences for our Guests! Our Assistant General Manager is a culture champion for our people and strives for continuous improvement while embracing the better for being here mentality!

Burger Benefits :

• Flexible work schedules
• Paid time off
• Comprehensive training program
• Share in the financial success of your restaurant with an achievable, regularly paid bonus program
• 401k savings plan plus a company match with immediate vesting
• Health, vision, and dental insurance plans
• Referral bonuses for bringing new members to our team
• Free shift meal and 50% discount on Red Robin food for your family
• Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc.) and more!
• Closed on Thanksgiving and Christmas!

What You’ll Do : Lead the Team

Lead the Team

• Create a fun and inviting workplace with high morale and a positive atmosphere.
• Continuously learn, lead, and passionately share Red Robin standards and culture with all team members.
• Lead with integrity and hold team members accountable while adhering to company policies.

Run It Like You Own It

• Adopt a business owner mindset and act as the second in command, work closely with the Managing Partner, and assist with responsibilities.
• Implement systems to enhance restaurant efficiency and overall performance.
• Contribute to achieving financial results, controlling costs, and managing purchasing.
• Assist in hiring, onboarding, and developing new team members.
• Possess a comprehensive knowledge of all FOH and BOH functions in order to supervise team members.
• Manage weekly inventory and manages labor on a shift-by-shift basis.

Unbridled Hospitality

• Engage with the community to drive loyalty, sales, and excitement in the brand.
• Prioritize guest satisfaction and handle concerns professionally.
• Partner in taking ownership of exceptional guest satisfaction by leading and empowering our FOH and BOH teams to exceed guest expectations through Red Robin hospitality standards.

Delivering up Awesome American Food

• Ensure compliance with all food safety and security procedures.
• Partner with your management team on FOH and BOH operations to ensure success in all Red Robin service and kitchen standards.

Qualifications : Required

Required

• Must be 21 years of age
• 2 years of management experience
• Open Availability (including but not limited to nights, weekends, holidays)
• Reliable transportation
• Strong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service
• Strong P&L knowledge
• Able to obtain required certifications / permits as required by state / local law
• Working knowledge in Microsoft Excel, Outlook, Word, etc.

Preferred

• Knowledgeable of local and State health codes
• Experience with Workday, Aloha, NBO, and Hot schedules
• Experience managing a team

Physical Requirements :

• Lifting to 10lbs frequently and up to 50lbs occasionally; Lifting overhead frequently.
• Color and depth perception required for vision. Needs both near and far vision.
• Twists and reaches regularly. Grasps objects to move or manipulate them frequently.
• Stand and walk constantly.
• Listen to and comprehend Team Members and guests over background and equipment noise.
• Frequent hand washing required.
• Exposure to cleaning chemicals, heat and a / c, and freezer.
• Expect to work with computers, iPad technology for inventory, calculators, copy machines, printers, desk supplies, cash drawers, food products and cooking equipment.
• Must wear personal protective equipment as required by Red Robin and or mandated by local Health and Safety Departments.

Red Robin is an Equal Opportunity & E-Verify Employer