- Title : Rewards Customer Service Rep
- Employment Type : Contract with potential to go perm (End Date 2 / 28 / 25)
- Location : Onsite in Alpharetta, GA 30005 (Must live within 30 miles)
- Salary : $18.50 an hour (No Shift or Language Differential)
- Start Date : 11 / 6 / 24 (Wednesday)
- Schedule : Various schedules available once onboarding is completed, all schedules work 1 weekend day and have the other off.
- Training : 6 Weeks M - F 8 : 00 AM - 6 : 00 PM - 40 hour shift between those hours
Summary :
This position is for a Customer Service Representative related to either travel or non-travel rewards programs. Both will handle general and account questions for their programs, non-travel will also assist with order placements, shipping and return questions, while travel will help convert points to travel rewards like airline tickets, hotel stays, or car rentals.
Responsibilities :
- Assist customers with navigating the customer website / portal, viewing and using their reward points
- Assist customers experiencing issues with points redemption, etc.
- Inbound calls from customers looking to for assistance with general account information and tasks
- Assist customers with changes and cancelling reservations
Requirements :
- High School Diploma or GED REQUIRED
- 1+ year of experience in call center REQUIRED
- Bilingual Spanish / English is highly preferred
- An articulate demeanor and friendly personality are necessary
If interested in job please email resume to me @ [email protected]
Requirements :
- High School Diploma or GED REQUIRED
- 1+ year of experience in call center REQUIRED
- Bilingual Spanish / English is highly preferred
- An articulate demeanor and friendly personality are necessary
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