Senior Associate Sales Relationship Manager

About Us

MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace.

Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace.

Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one's ever done this before.

But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead.

We know where we're going. How we get there is up to us. Join us and help Take Us There.

The Role

MarketAxess' growing Data Sales team is looking for a highly motivated person to join as a Senior Associate Sales Relationship Manager.

Our clients are highly active on MarketAxess applications every day and will span organizational roles such as trading, portfolio management, sales, risk and technology.

MarketAxess' bulk and desktop data solutions are a core revenue generator for our business and the goal in this role will be to develop client relationships, increase engagement with existing users, and ultimately close commercial business.

The role will be primarily focused on selling our data to tier three customers, support our desktop data solutions to prospective users within MarketAxess' client base, supporting technical issues, and overseeing team reporting processes at month-end.

Successful associates will progress into a more seasoned data sales role selling MarketAxess' bulk data offerings to top one and two-tier customers.

An ideal candidate should have experience working with the MarketAxess workstation and must possess a solid understanding of how clients across an organization leverage the data and tools within our platform.

Experience with the creation and entitlement process is preferred but not required. Associates should expect to work heavily with our Client Services and Integration teams.

Additionally, the candidate should have demonstrated the ability to build relationships and conducting demos to both individuals and groups.

The candidate must have the ability to adapt to changing scenarios and demands, efficiently manage inbound sales and technical requests, proactively manage a growing sales pipeline, and build relationships with users at both buy-side and sell-side investment firms.

How You'll Help Take Us There

• Demonstrate knowledge of the market and MarketAxess product suite, anticipate customer needs, and use discrection to advise customers
• Maintain customer relationships and be the subject matter expert in relevant data products
• Support incoming client inquiries and issues and flagging / assigning to the correct individual or team
• Actively build a new business pipeline within the relevant product or region, call on customers and develop relationships at multiple levels across the customer organization (intermediate)
• Be responsible for customer onboarding, relationship management, end-user training, and the build out of new initiatives and customer messaging
• Leverage customer and industry intel to effectively communicate product requirements to Product Specialists / Developers for system enhancements, functionality and usability
• Analyze large sets of data to identify market trends, tradable patterns, and leading indicators to advise current and prospective customers
• Mentor and be a role model to analysts and associates while demonstrating firm values
• Meet the minimum of customer meetings during and after business hours and be able to entertain customers at various events

What We're Looking for

• Bachelor's degree in finance or related field
• Series 7 and 63 preferred, must be acquired within 6 months of joining
• 4+ years of experience in financial services; sales or operations experience from a broker / dealer, or relevant experience working for a fixed income electronic trading venue
• Knowledge of the MarketAxess platform and product suite
• Knowledge of Salesforce and an ability to run Salesforce reports on pipeline, product inventory, closed sales, etc.
• Displays customer services skills and an ability to perform standard client service for data products
• Interpersonal, communication and influencing skills (eg. negotiation, consultative skills)
• Highly organized, detail-oriented and proactive self-starter, comfortable in a team environment
• Ability to interact with and provide insight to ETF line-traders and trading management

What You Can Expect from Us

• Free Food : We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.
• Paid Time Off : Competitive PTO package including vacation and personal days, sick leave and charity days
• Generous Parental Leave : Up to 20 weeks fully paid leave
• 401(k) : Dollar-for-dollar employer match up to $17,500
• Employee Stock Purchase Plan : Employees can purchase MarketAxess common stock at a discount
• Wellness Stipend : We provide employees with up to $1K annually towards gym memberships, home office equipment and more
• Onsite Healthcare : We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location
• Tuition Assistance and Professional Development : Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakers
• Core benefits : Highly competitive medical, dental, and vision programs

For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $115,000 USD to $135,000 USD.

Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.

MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying.

All of your information will be kept confidential according to EEO guidelines.

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