MEDICAL ASSISTANT / PATIENT SERVICE COORDINATOR

UPMC
Monroeville, PA, United States
$25,87 an hour
Full-time

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we're dedicated to making a difference.

As a Medical Assistant / Patient Service Coordinator, you'll work alongside our Life Changers to provide high-quality patient care.

Build meaningful relationships with patients and create a safe, comforting environment.

Position : Full-Time Medical Assistant / Patient Service Coordinator with our busy medical oncology office in Monroeville, PA

Schedule : Monday through Friday, daylight hours

No evenings, weekends, or holidays are required!

In this role, you will assist physicians with patient care, including clerical, environmental, and organizational tasks; take vital signs, register patients, schedule testing, help with exams and treatments, maintain stocked supplies, and ensure clean exam rooms.

Why Choose Us?

Impactful Work : Be part of a team that provides cutting-edge cancer treatment and compassionate care.

Collaborative Environment : Work alongside experienced oncologists, nurses, and support staff who are committed to excellence.

Professional Growth : We offer continuous learning opportunities and career advancement.

Supportive Culture : Enjoy a workplace that values teamwork, respect, and work-life balance.

Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!

Responsibilities :

Completes vital signs, specimen testing and EKGs as needed.

Organizes daily schedule of patients, greet patients and assigns rooms.

Orders supplies for the unit as necessary.

Maintains competency requirements.

Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.

Greets each person entering the clinic, and identifies self and role. Explains processes and procedures to new patients and assists with paperwork.

Participate in interdisciplinary activities such as staff meetings and other committees as assigned.

Other Duties as Assigned.

Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customers.

Anticipates and responds to meet customer needs.

Respond appropriately to crisis situation as a team member.

Participates in interdisciplinary activities such as staff meetings and other committees as assigned.

Assists in the registration of patients to include verification and confirmation of health insurance coverage.

Immediately report any situation that may impact the safety of patients, visitors and staff.

Provides front desk coverage as assigned.

Continuously monitors the environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.

Account for all customers in the clinic.

Provides lobby / waiting room coordination and supervision.

Serve as liaison between customers and clinic staff.

Collects 100% of copays daily and correctly balances at the end of each day.

Coordinates scheduling to include testing.

Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.

UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!

Applicants will be placed in the appropriate job title & salary based on their experience and education.

Medical Assistant

High school diploma or equivalent is required.

Patient care experience preferred.

Salaries range from $16.74 - $18.80 - $25.57 hourly

Medical Assistant, Senior :

High school diploma or equivalent is required.

Successful completion of Medical Assistant Program or equivalent hospital program (LPN / RN / EMT)

OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)

OR at least 1 year of patient care experience.

Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.

Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Salaries range from $16.84 - $19.57 - $25.72 hourly

Medical Assistant, Expert :

Successful completion of Medical Assistant Program or equivalent hospital program (LPN / RN / EMT)

OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience

OR at least 2 years of patient care experience.

Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.

Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.

Salaries range from $16.94 - $20.32 - $25.87 hourly

Patient Service Coordinator

High School graduate or equivalent required.

Minimum of three years of direct patient care and or phlebotomy experience.

Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.

Possesses excellent organizational skills.

Salaries range from $16.94 - $20.32 - $25.87 hourly

Licensure, Certifications, and Clearances :

Medical Assistant or Phlebotomy licensure preferred.

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

Act 34

UPMC is an Equal Opportunity Employer / Disability / Veteran

9 hours ago
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