SUMMARY :
Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out, and cashiering in a friendly and professional manner to encourage repeat business.
Requirements
EDUCATION :
- High School Diploma or GED equivalent required.
- Successful completion of Tulalip Job Ready Program may be considered in lieu of cash handling experience requirement.
SKILLS :
- Must be able to type 20 wpm. (Test required)
- Must have good math skills (Test required).
EXPERIENCE :
- Minimum of one (1) year guest service experience.
- Minimum of six (6) months cash handling experience.
- Prior experience in a hotel or gaming environment preferred.
OTHER REQUIREMENTS :
- Must adhere to strict confidentiality of all information and records seen and / or heard.
- Must be able to work in a culturally diverse environment.
- Must attend mandatory guest service training.
- Will be responsible for the deliverance of the highest level of customer service to guests, VIP's, and co-workers.
- Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
- Must be able to work any shift assigned to include days, swing, grave, weekends, and / or holidays.
- Must have successful employment history with the Tulalip Tribes and / or other employers.
Pursue Wellness MedicalOn-site EAPPrescription Drug CoverageDentalVisionDependent CoverageLife InsuranceOptional Flexible Spending Accounts Build the career you want Training OpportunitiesPaid Education LeaveDetailments / Dual-Rate Opportunities Work / Life Balance Paid HolidaysAccrued Paid Time Off (PTO)Bereavement LeavePaid Jury Duty Save For Tomorrow 401K Savings Plans Extra Benefits Employee Discount ProgramFree ParkingOn-Site Team Dining RoomOn-Site GymAnnual Team DayChristmas PartyQuarterly Team Member AppreciationAnd MORE!
Tr/front Desk Agent I .
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