Responsibilities
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service.
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Drug & General Merchandise Manager , you'll be responsible for total operation of the Drugstore Department including Customer and Partner relation, merchandising, and financial performance.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service.
Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a :
HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first?
HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling?
PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced environment while handling multiple concurrent tasks?
We are looking for :
- School of Retail Management (SORM) training : comprehensive training program to be completed for prospective H-E-B Partners who are committed to a career as managers in H-E-B store operations
- 1yr leadership experience
- Drive for financial results
What is the work?
Management :
- Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters
- Communicates profitability expectations to team; drives team to meet or exceed expectations
- Develops / trains future leaders in the School of Retail Management (SORM) and School of Retail Leadership (SORL)
- Provides continuous feedback to ensure team's expectations are met; holds team accountable
- Plans / coordinates / communicates the Corporate merchandising and marketing plan to the Store plan
- Maintains positive relationships with vendors
Sales / Analytics :
- Applies firm knowledge of financials; executes processes to achieve goals
- Plans, analyze, builds and maintains required displays based on PDP and ordered via DOL (Displays Online)
- Executes the corporately-driven merchandising plan on a daily basis
- Executes daily SRS process to ensure shelf replenishment
- Exhibits passion for product and customer service; drives customer engagement for department
- Ensures in-stock conditions, wareroom / inventory control
- Monitors department budget and payroll
What is your background?
- Minimum age 18 (mandatory)
- H-E-B School of Retail Management (to be completed upon hire)
- 1+ years of experience in retail management
- Experience in leadership / management
- SRS Certification
- MHE certification (forklift / power jack training)
Do you have what it takes to be a fit as an H-E-B Drugstore Manager?
- Knowledge of department SOPs
- Interpersonal and verbal / written communication skills
- Organization and planning skills
- Customer service skills
- Computer skills, including MS Office (Word, Excel), and H-E-B systems
- Ability to build, motivate, and maintain staff
- Ability to manage multiple priorities and shift focus between tasks
Can you...
- Function in a fast-paced, retail environment
- Continuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift
- Occasionally lift and carry 50-75 pounds
- Work extended hours and / or rotating schedules
STROPS3232
Options
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