Senior Technology Operations - Implementation Manager

Position Summary...

What you'll do...

We are seeking a highly skilled and detail-oriented Business Systems Analyst to join our Advertising Business Systems team.

The ideal candidate will have a strong background in software-as-a-service (SaaS) implementation and configuration, with a focus on ad sales and b2b marketing platforms.

As a Business Systems Analyst, you will be responsible for analyzing our stakeholders' business requirements, configuring SaaS solutions to meet those requirements, and ensuring a successful implementation process.

About Team :

Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation.

From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at Walmart.

com, through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.

What you'll do :

Analyze client business requirements : Work closely with clients to understand their business processes, goals, and challenges.

Identify areas where SaaS solutions can improve efficiency and effectiveness.

Configure SaaS solutions : In partnership with vendors and internal teams, utilize your expertise in SaaS platforms to configure and customize the software to meet client requirements.

This may involve setting up workflows, data mappings, user roles, and permissions.

Collaborate with cross-functional teams : Work closely with project managers, developers, and quality assurance teams to ensure successful implementation and deployment of SaaS solutions.

Provide guidance and support throughout the entire project lifecycle.

Conduct system testing and troubleshooting : Perform thorough testing of SaaS solutions to ensure they meet the defined requirements.

Identify and resolve any issues or bugs that arise during the implementation process.

• Provide training and support : Train end-users on how to effectively utilize the SaaS solutions. Provide ongoing support to clients, addressing any questions or concerns they may have.
• Document processes and best practices : Create and maintain comprehensive documentation of system configurations, workflows, and user guides.

Develop and promote best practices for SaaS implementation and configuration.

Stay up-to-date with industry trends : Continuously research and stay informed about the latest developments and trends in SaaS systems, business analysis, and configuration.

Apply this knowledge to enhance our implementation processes and ensure we are delivering cutting-edge solutions to our clients.

What you'll bring :

• Educational background and / or work experience in Business Administration, Information Systems, or a related field.
• Proven experience in SaaS implementation and configuration, preferably in support of an advertising business unit.
• Strong knowledge of SaaS platforms and their capabilities, such as Salesforce, Adobe Workfront, or Adobe AEM.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into system configurations.
• Strong communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams.
• Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Experience in training end-users and providing ongoing support.
• Familiarity with Agile methodologies is a plus. If you are a self-motivated individual with a passion for SaaS implementation and configuration, we would love to hear from you.

Join our team and help drive the successful adoption of SaaS solutions for our stakeholders.

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech.

We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption.

People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow.

We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career.

Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, Hybrid ork :

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs.

This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits :

Benefits : Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer :

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.

That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see .

The annual salary range for this position is $104,000.00-$202,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

Stock

Minimum Qualifications...

Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.

Option 2 : 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.

2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

860 W CALIFORNIA AVENUE, SUNNYVALE, CA 94086-0000, United States of America