Guest Services/Conference Service Coordinator (Global Law Firm)

kay search group
New York, NY, US
$70K a year
Full-time

Job Description

Job Description

Position : Guest Services / Conference Service Coordinator (Global Law Firm)

Location : Manhattan, NY

Comp Package : Base salary to $70K, Paid Overtime, Full Benefits, Tuition Reimbursement, Bonus, 401K+, etc.

Responsibilities for Guest Services / Conference Service Coordinator :

  • Reserve conference rooms and spaces and coordinate all associated services (i.e, food / beverage, facilities, signage, materials, security, floorplans and secretarial services)
  • Greet clients and visitors; respond to phone calls; transmit messages accurately and promptly
  • Efficiently handle numerous phone calls and emails with new booking requests and changes
  • Maintain calendars and schedule appointments, meetings and conference calls
  • Act as a liaise with building management, Office Services, Records, Accounting, and IT department
  • Assist with directing clients to the training / breakout rooms, pantry areas, the Conference Center, Business Center, Cafeteria, phone booths, their hotel or area restaurants, etc.
  • Answer client questions concerning conference space, set-up, and Conference Center capabilities

Qualifications for Guest Services / Conference Service Coordinator :

  • 6+ months of prior reception or conference service experience in a law firm or hospitality environment is required
  • Communicate with all levels of employees across all offices and multitask well
  • Possess excellent customer service skills and demonstrate professional telephone etiquette and excellent verbal and written communication skills

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30+ days ago
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