Job Description
Job Description
Benefits :
- 401(k) matching
- Competitive salary
- Free uniforms
- Health insurance
- Opportunity for advancement
- Profit sharing
- Training & development
- Vision insurance
SERVPRO of Northwest Brooklyn is hiring a Restoration Production Manager !
Benefits
SERVPRO of Northwest Brooklyn offers :
- First-class compensation
- Superior benefits
- Career progression
- Professional development
And more!
As the Restoration Production Manager , you will oversee all aspects of assigned restoration projects and assigned restoration crews.
This front-line management position leads their team to operational excellence.
Key Responsibilities
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and / or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities :
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Participate in recruiting, hiring, and training restoration teammates
Position Requirements
- Valid drivers license
- High school diploma / GED; Associate degree or Bachelors degree preferred
- At least 1 year of management and / or supervisory experience
- At least 3 years of industry experience
- IICRC certification a preferred
- Xactimate Experience is a PLUS
Skills / Physical Demands / Competencies
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push / pull / lift / carry objects
- Ability to work with / around cleaning agents
Each SERVPRO Franchise is Independently Owned and Operated.
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