Job Description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market.
If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you :
Responsibilities
- Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
- Know how to provide daily leadership and create and sustain a culture of employee engagement
- Know the importance of partnering with your teammates in order to drive company owned store initiatives
- Care about people and profit
- Want to join a team where you can learn and grow your career the opportunities are endless!
A Day in the life :
- Lead a successful team, support the store manager, and manage in our fast-paced retail stores
- Manage store operations to maximize sales, profits and customer service
- Build, coach, train and engage crew team to deliver superior levels of customer care and business results
- Inventory protection, asset management, operational and safety issues
- Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
- Grow customer relationships, help with sales / service questions, and ensure a positive experience both in the store and on the phone
Qualifications
- High school diploma or equivalent. Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby / DIY world, or at least the willingness to learn all things automotive
- Passion for delivering customer care and building long term relationships
- Thrive off of working in a very fast paced and complex environment
- Knowledge of cataloging and / or inventory management systems
- Ability to lift 60lbs in some situations
And if you have this, even better :
- Background and / or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body / collision, or fast food / restaurant / convenience store management experience
- Entirely customer-centric (external / internal)
- ASE Certifications
- NAPA Know How
Why NAPA may be the right place for you :
- Outstanding health benefits and 401K
- Pay is 20 USD / hour
- Stable company. Fortune 200 with a family feel
- Company Culture that works hard, yet takes care of employees
- Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
Assistant Store Manager
Store Manager, General Store Manager, District Manager, Regional Manager, and even more specialized roles will be available depending on the skill set possessed and developed by the Assistant Store Manager. Reports To: Store Manager, General Store Manager, District Manager. As the Assistant Manager ...
Full Time Assistant Store Manager (Store 5478)
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including comp...
Mate (Assistant Store Manager)
Our Mates (Assistant Store Managers) lead and develop Crew Members through role-modeling, direction, and support. With over 540 stores nationwide (and growing), we are looking for talented leaders to join our Crew. Improve the quality of store life. Making the store a welcome place for customers and...
Assistant Store Manager
Will work between multiple stores in the district. United States, with over 3,600 stores nationwide. May be required to run errands for the facility and travel to other store locations. If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer...
Senior Assistant Store Manager
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in a...
Assistant Store Manager
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery ...
Assistant Store Manager - Spirit
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profi...
Assistant Store Manager - Warby Parker Beach Reads.
At other brands, you might see similar roles called Assistant Store Manager. Help conduct team members' biannual performance reviews with the Store Leader & Associate Store Leader. Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating t...
Assistant Store Manager
We are looking for qualified individuals for roles such as shift manager, assistant manager, and store manager. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. Leaders must delegate, train, and monitor the...
Assistant Store Manager - White House Black Market
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources func...