A company is looking for a Director, Customer Strategy & Operations to enhance customer experience and optimize operational processes.
Key Responsibilities : Lead the redesign and oversight of the customer lifecycle strategy to ensure value realization at every stageDefine and execute a customer engagement strategy while overseeing operational infrastructure for efficiencyDesign and implement strategic customer programs to drive engagement, advocacy, and retentionQualifications : 10+ years of experience in customer engagement, success, or operations, with at least 5 years in a leadership roleProven success in managing customer lifecycle and operations within a SaaS or high-growth technology environmentStrong expertise in customer insights, data analytics, and operational optimizationExperience with Customer Success tools and data / analytics platformsDemonstrated ability to drive revenue growth through strategic customer engagement initiatives
Director of Content Strategy
A company is looking for a Director of Content Strategy & Communications. ...
Director of Data Content and Strategy
We are seeking a highly motivated and experienced professional to join our team as the Director of Data Content and Strategy. Lead Data and Content Acquisition Strategy:. Collaborating with internal teams to lead data and service acquisition strategy considering cost, value, geographic coverage, and...
Director of Business Value Strategy
Director, Business Value Strategy to lead and manage customer-centric business value initiatives on a global scale. ...
Scientific Diversity Officer (Associate Director for Scientific Research Strategy)
The National Institute of Allergy and Infectious Diseases (NIAID) seeks a highly qualified candidate to serve as Scientific Research Equity Officer and Associate Director for Scientific Research Strategy reporting to the Director, NIAID. NIAID is one of the largest institutes in the National Institu...
Director of Customer Experience
A company is looking for a Director of Customer Experience to oversee and optimize customer support operations. ...
Director, Tax Returns Operations and Administration
Location: Washington DC (Hybrid)The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of a. This position is in the Office of the Chief Financial Officer...
Senior Design Program Manager
Design Project & Program Manager to own and execute design initiatives that drive product impact. ...
Project Manager - General Contractor-Hybrid
As a Senior Project Manager, you'll be at the forefront of our ambitious projects, contributing to our success and experiencing a workplace culture that's as vibrant as the projects we undertake. Lead and mentor a team of project managers, engineers, and other construction professionals, fostering a...
Store Manager - (Middlebrook Rd) Germantown, MD
Petroleum Marketing Group (PMG) is one of the largest multi-branded Petroleum Dealers and Convenience Store Operators on the East Coast. The General Manager (GM) is responsible for the entire site operation. Supervise and lead the day-to-day task assignments and performance for all associates and ma...
Entry Level Customer Account Manager
Maverick Marketing is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. What you can expect from us at Maverick Marketing as our entry-level Customer Account Manager:. We are currently looking to hire a dy...