Search jobs > Chicago, IL > Senior associate content

Senior Content Management Associate

JPMorgan Chase & Co.
Chicago, IL, United States
Full-time

Are you a creative thinker who enjoys creating new content strategies to help drive revenue and build brand recognition?

You have found the right team.

As a Senior Content Management Associate in Commercial Banking Solutions, you will manage the accuracy and compliance of product sales materials, proposal and other miscellaneous content across multiple platforms that result in either new revenue or the successful retention of existing clients.

You will be responsible for managing administrative functions within the team’s Workfront instance which includes project details for content review cycles, uploading new or refreshed content to multiple content management systems and managing the team’s mailbox.

You must independently manage content management projects from start to finish, making sure that content is validated as accurate with the subject matter experts, compliant and positioned accurately within our content management system.

Job Responsibilities

  • Manage standard content for accuracy, readability and positioning by working with subject matter experts to update or enhance content used for client-facing documents (RFP, product sales materials and other miscellaneous content) across multiple content management systems
  • Manage content review cycles to ensure content is reviewed regularly and updated to maintain accuracy
  • Manage ad hoc, off cycle updates and corrections to content
  • Make decisions that require independent thought / action, but are guided by policies or established practices
  • Demonstrate advanced knowledge of assigned products and broad knowledge of all TS services products and processes
  • Work with subject matter experts to collaborate in the creation and management of content

Required Qualifications, Capabilities and Skills

Minimum of 2 years of experience with sales, implementation or support of treasury management or commercial card services or 2-5 years of technical, business or proposal writing experience and / or support of presentations or proposals preferably in banking / TS products.

College degree (BA or BS) required

  • Content management experience required
  • Excellent business writing, communication, grammar, interpersonal and organizational skills are essential
  • Ability to interact, influence and communicate effectively with all levels of the organization
  • Intermediate to advanced Microsoft Word and PowerPoint proficiency required
  • High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability
  • Ability to work effectively and efficiently as a team member on multiple projects with tight deadlines with a proven ability as a self-starter, detail oriented, well organized and able to multi-task effectively.
  • Ability to develop and maintain a broad knowledge of TS products as well as the technology, equipment, operations processes and systems commonly used

Preferred Qualifications, Capabilities and Skills

  • Understand Workfront administration and reporting features
  • Project management skills a plus
  • In-depth knowledge of treasury services or commercial card products and services
  • 30+ days ago
Related jobs
Promoted
Partners Enterprise Capital
Chicago, Illinois

PEC is seeking a Senior Associate to join its Portfolio Management team in Chicago. Partners Enterprise Capital LLC (PEC) is a registered investment advisor with more than $20 billion of assets under management through long-term private equity investments in real estate operating companies (REOCs) t...

Publicis Media
Chicago, Illinois

You will report to Senior Product Manager on our team. Engineering, Information Management, or Computer Sciences. ...

Worldwide Clinical Trials
Illinois, USA
Remote

Associate Director, Project Management. Senior Project Manager / Global Project Lead. ...

PricewaterhouseCoopers Advisory Services LLC
Chicago, Illinois
Remote

Knowledge of Service Management and Operations processes in ServiceNow (Change Management, Incident Management, Problem Management, Request Management & Knowledge Management);. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from stra...

CCH Incorporated
Remote, IL, USA
Remote

The Senior Content Management Analyst will be responsible for identifying, evaluating, and managing suppliers to ensure the timely and cost-effective delivery of services. This role is responsible for supplier development and support of publishing technologies, and the collection and selection of co...

PricewaterhouseCoopers Advisory Services LLC
Chicago, Illinois

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Timekeeping and Absence & Leave Management in Workforce Dimensions (WFD) and knowledge related to building blocks associated with a complete end to end soluti...

JPMorgan Chase & Co.
Chicago, Illinois

You will be responsible for end-to-end recruitment efforts across multiple groups within the front office team that supports the Asset Management (AM) Organization. Additionally, you will focus on supporting all aspects of Talent Acquisition & Talent management for AM, including competitive intellig...

PricewaterhouseCoopers Advisory Services LLC
Chicago, Illinois

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:. Experience in supporting working capital management in...

PwC US Tax LLP
Rosemont, Illinois

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent cap...

Capital One
Chicago, Illinois

As a Senior Associate Product Manager - Payments in Velocity Black, you will:. At least 2 years of product management experience or at least 2 years of experience in business analysis or software engineering. ...