Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
The Personal Lines Account Manager role in Lakeland, Florida will support the customer relationship by meeting and exceeding the service expectations for our customers by facilitating day to day service and policy maintenance.
How You Will Contribute
Build, expand and solidify relationships with clients.
Responsible for the timely, day-to-day management accounts, including delivery of policy documents, endorsement processing and response to client inquiries.
Review, analyze and resole policy and coverage related concerns for clients, including identification of coverage gaps, additional exposures and underwriting issues.
Market policies as necessary and cross-sell where applicable.
Compile and create proposals, summaries, and additional documents as requested.
Receive requests from prospective clients and provide new business quotations as needed.
Develop and foster quality relationships with clients, teammates and carrier representatives.
Skills & Experience to Be Successful
High School diploma or equivalent, required
Property & Casualty insurance license, required.
2+ years’ experience working with personal lines insurance products, required.
Experience working with AMS360 and ImageRight, preferred.
Proficiency in Microsoft Office 365, required
Exceptional customer service and interpersonal skills, required
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including :
Health Benefits : Medical / Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services;
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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