Senior Onboarding Manager

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for a Senior Onboarding Manager to lead training and enablement efforts for software solutions.Key ResponsibilitiesDrive successful implementations of customer cohorts and optimize software adoptionBuild strong customer relationships and advocate for their needs within the organizationManage project planning and execution for customer onboarding processesRequired Qualifications5+ years of experience implementing or consulting on SaaS solutionsExperience with 1 : many onboarding methodologies and customer success rolesStrong project management skills with the ability to balance multiple initiativesUnderstanding of customer success metrics and the financial services ecosystemDemonstrated ability to coach and mentor team members

13 days ago
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