Job TitleServiceNow Developer Relevant Experience (in Yrs)6 + years with ServiceNow Certifications Technical / Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps Experience Required6 + years, ServiceNow Certifications is must(CSA, CAD or CIS) Roles & Responsibilities
- Develops ServiceNow software solutions using JavaScript, Web Services
- ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps
- Should have experience in Workspace, UI Builder, workflows, Widget creation
- Strong math and analytical skills excellent oral and written communication skill
- Analyze system performance issues and determine performance enhancements
- Administration of Knowledge Base and Service Catalog
- Configure out-of-the-box workflows and create / maintain custom workflows
- Configure application related fields, forms, views, email notifications, acceptance roles and access controls
- Integrate ServiceNow application(s) with third party systems / applications via APIs
- Provides input to staff involved in writing and updating technical documentation such as user manuals
- Prepares reports on analyses Generic Managerial Skills EducationEngineering Do you have 6+ years’ experience in ServiceNow ? Qualifications
- 6 years’ ServiceNow experience with a focus on IT Service Management (ITSM)
- 6 years’ experience with the ServiceNow CMDB and how it supports other ITSM processes (. : Incident, Problem, Change, and Asset
- Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements
- Experience defining and documenting governance processes and procedures and ensuring that the processes are followed
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