Receptionist

Job Overview :

As the Receptionist, you will Serve residents and guests by greeting, welcoming and directing them appropriately. Answer the phone and direct or answer questions and with providing administrative support.

This position has varying hours throughout the week and requires weekends as needed.

Compensation : $14.50+ per hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities.

For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities :

• Welcome residents and guests in a warm and friendly manner, and answer questions
• Answer and direct phone calls in a polite, friendly and professional manner
• Maintain reception area and common areas in a clean, tidy manner
• Perform housekeeping duties
• Maintain visitor and vendor log
• Make reservations for social / common rooms
• Help manage work order requests
• Receive deliveries; sort and distribute mail and packages
• Take inventory of supplies and restock as needed
• Assist in organizing events and meetings and corresponding resident communication
• Assist homeowners with general inquiries
• Manage key distribution, keeping necessary parties informed and updating the log
• Schedule move ins and outs
• Provide general administrative support to GM, including writing newsletter, memos, notifications and prepping for meetings

Skills and Qualifications :

• Friendly, outgoing and personable
• Able to identify issues and resolve before problems arise
• Able to work independently with little supervision
• Superb judgment and decision-making skills
• Able to prioritize and adjust to incoming demands
• Outstanding communication skills
• Tremendous listener with the ability to diffuse tense situations
• Proficient with MS Office suite

Education and Experience :

• High School Diploma or post-secondary education in business or office management is preferred.
• Customer service experience required
• HOA and / or property management experience is a plus

Physical Requirements :

• Work in a typical office environment, using a computer
• Sit and / or stand for lengthy periods of time
• Able to lift objects weighing up to 30 pounds

Work Location : Sonora at Rancho Sahuarita, 600 W Camino Rancheria Sahuarita, AZ 85629

Work Hours : Evenings and weekends with varying hours. Typical schedule is weekdays from 4 : 30p - 9p; Saturday 8 : 30p -10p;

Sunday 12 : 30p - 8 : 30p

What We Offer :

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

About Us :

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.

Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Disclaimer :

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.

All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

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