Medical Records Specialist

We have an exciting opportunity for a Medical Records Specialist within our Quality Management Department to join our long-standing, growing and highly regarded organization!

We are looking for a person with great attention to detail, an unwavering commitment to privacy and confidentiality laws, experience with electronic health records, and enjoys working independently.

In this vital role, the Medical Records Specialist will be part of the collaborative QM team. This role's main responsibility will be the fulfillment of medical record requests from our made by external parties (ex.

Funders / Payers, Attorneys, Court Orders, SSI / Disability, etc.) for clients receiving services from Riverside.

The fulfillment process includes reviewing the request for compliance with confidentiality laws / regulations, extracting only the pertinent information from our electronic healthcare record, EVOLV and / or historical paper records, reviewing the clinical documentation / potential for redactions (based on releases), and securely releasing the record as appropriate.

This role also trains employees on HIPAA, 42 CFR Part 2, and other privacy laws and conducts privacy breach investigations as needed.

Schedule : full time, flexible hours, mostly remote-work, in-person occasionally for trainings and team meetings.

Please include a cover letter.

Why You'll Love Riverside

We make a true difference in people's lives through rewarding work. Most of our jobs come with great benefits - including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include :

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts - both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount : 10% off a YMCA monthly membership and 50% off the joiner's fee

Learn more about our benefits and culture :

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Must have working knowledge of confidentiality laws; including experience with subpoenas and court orders
• Exceptional communication skills
• Demonstrated problem-solving skills with the ability to initiate and plan
• Must be highly organized, independent, efficient, and detail-oriented
• Valid driver's license and regular access to a reliable vehicle
• Ability to work collaboratively within a departmental team and the larger organization
• Demonstrated proficiency with Microsoft Office and data base programs
• Ability to manage high-volume, stressful situations

Required Experience

• Bachelor's degree
• 3-5 years' experience in Records Management, in clinical field preferred
• 3-5 years' experience with electronic health records

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool.

As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

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