COURT SUPPORT SPECIALIST I (012417)

Job Description Court Support Specialist I (012417) - ( 2200006M )

• Knowledge of the court system, legal terminology, and organizational skills, as well as the ability to perform a variety of complex administrative duties.
• Knowledge of general office policies, procedures and practices.
• Knowledge of English grammar and spelling, and arithmetic.
• Ability to perform accurate computations and verifications of data.
• Ability to exercise a high degree of judgment, tact, and diplomacy.
• Ability to use various computer systems, software, and office equipment.
• Ability to exercise excellent communication skills, both orally and in writing.
• Ability to establish and maintain effective working relations with government officials, other employees, and the public.
• Ability to comprehend and research laws, statutes, regulations, and other directives.
• Ability to handle restricted, sensitive, and confidential information.
• Ability to support the departments / agencys goals and visions.
• Ability to work independently in the absence of supervision.
• Ability to work under pressure with specific timelines and mandated state and / or agency standard.
• Ability to tolerate exposure to evidence, such as photographs of crime scenes and victims; evidence may include syringes, drugs, weapons, blood and unpleasant odors.
• Initiates, processes, and maintains a complete and accurate record, using the case management system and established division procedures;

maintaining confidentiality of information learned or acquired as part of position.

Provides courteous and efficient customer service to all in person, in email and over the phone; is approachable, helpful and personable;

and answers questions knowledgeably and with patience.

• Learns and gains proficiency with and adheres to statutes, rules, Administrative Orders, and requirements related to division.
• Participates in division cross training initiatives to acquire knowledge and skill sets to support efficient functioning of the assigned division work.
• Accurately enter, update, and report court records including dispositions and financials.
• Performs data entry and research of court records for prolonged periods.
• Performs quality control of court records.
• Researches, collects, organizes and evaluates information to produce a work product that provides systematic instructions.
• Assist with the development of standard operating procedures to improve quality of service, productivity and efficiency.
• Tracks, maintains records and assists in the preparation of statistical and other departmental reports.
• Maintains and prioritizes calendar of upcoming deadlines.
• Have a clerical background, preferably with some legal experience.
• Be responsible and professional.
• Have the ability to work diligently, both independently and in a team setting, in an efficient manner.
• Be dependable and able to maintain a good attendance record.
• Have prior experience working in a fast-paced, deadline-driven environment.
• Be able to produce high quality work consistently and meet established work standards with minimum errors.
• Have time management skills and the ability to prioritize; being versatile as work levels vary from day-to-day.
• Pay close attention to detail and adhere to strict work rules.
• Maintain confidentiality on the work
• Have knowledge of general office policies, procedures, and practices.
• Maintain working relationships with other employees, management, other agencies, the public, and the judiciary.
• Be able to learn and retain job information.
• Be devoted to providing customer service that is prompt, courteous, and accurate to both external and internal customers.
• Have computer skills and be able to operate general office equipment.
• Be willing to work in various departments and would be willing to perform various duties within the court system.
• Court Support Specialist I
• Court Support Specialist II
• Court Support Specialist III
• Court Support Specialist IV
• Supervisor
• Manager
• Director
• Sr. Director

Primary Location

United States-Florida-Tampa Job

Court Support Specialist I.N.Court