The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations.
The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).
Summary Of Responsibilities : :
PROFITABILITY
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development & operations management
GUEST
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to Guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
PEOPLE
Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
On-boards new team members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance
OPERATIONS
Manages restaurant labor using optimal Manager staffing and Team Member scheduling
Enforces compliance with government regulations, employment laws, and BKC policies
Ensures that restaurant upholds operational and brand standards
Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Qualifications And Skills : :
- Must be at least eighteen (18) years of age
- High School Diploma or GED required, 2 years of college preferred
- 1-2 years of previous restaurant management experience
- Strong understanding of P&L management & drivers of restaurant profitability
- Ability to prioritize own and others’ work and time to meet deadlines and objectives
- Demonstrated leadership skills
- Demonstrated understanding of guest service principles
- Available to work evenings, weekends, and holidays
- Ability to work long and / or irregular shifts as needed, for theproper functioning of the restaurant
- BKC is an equal opportunity employer and we encourage all qualified applicants to apply
This job is posted via Workstream
Welcome to our application and on-boarding website! We need more smiling faces to serve our guests and can accommodate all schedules because we serve our guests from 6 a.
m. to 11 p.m. We will train you and in addition we offer competitive pay, hourly benefits and 401k participation.
Restaurant General Manager - Fast Casual - Cedar Rapids, IA
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. You will own the responsibilities for the...
Restaurant General Manager | Casual Dining | Salary up to $83K plus bonus and benefits!
Our company is in search of the very best Restaurant General Manager in the industry to complete our team! We strongly believe that having a skilled and professional Restaurant General Manager is one of the main ingredients to our continued success! Apply today for our location in Cedar Rapids, IA. ...
Restaurant General Manager | Casual Dining | Salary up to $83K plus bonus and benefits!
Our company is in search of the very best Restaurant General Manager in the industry to complete our team! We strongly believe that having a skilled and professional Restaurant General Manager is one of the main ingredients to our continued success! Apply today for our location in Cedar Rapids, IA. ...
Restaurant General Manager
As the General Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant. Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training. Hoogland Restaurant Group...
Restaurant General Manager
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance....
Restaurant General Manager-In-Training
As the General Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant. Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training. Hoogland Restaurant Group...
Full Time Assistant Store Manager
Assist manager with the store maintenance and appearance of the store regarding safety security, cleanliness, appearance and utility. Communicates with the Store Manager regarding all facets of store operations including updating and sharing all incidents, concerns and ideas. Works in conjunction wi...
Assistant Salon Manager - Mt. Vernon Rd
Apply today! What are salon owners looking for in a great Assistant Salon Manager? Great communication skills A motivating attitude Top-notch technical skills Flexible and organized Driven to achieve goals Licensed to cut hair Requirements: Cosmetology and/or barber license (licensing requirements v...
Loan Operations Manager
The Loan Operations Team Leader is responsible for the management of activities of the loan operations department. Manages the daily operations of loan operations staff. Five - ten years of bank experience in a larger community or regional bank ($6 Billion+) in operations, with a background in advan...
General Manager
Windstar Lines is seeking a General Manager based at our Cedar Rapids, IA location. This is a Full-time General Manager position located on-site in Cedar Rapids, IA. The General Manager will oversee and operate daily activities and coordination of staff to include drivers, detailers, technicians and...