Associate Director of Digital Experience Solutions (DES) Architecture

Humana Associate Director of Digital Experience Solutions (DES) Architecture Honolulu, Hawaii Apply Now

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In support of our vision to create best-in-class digital products that inspire better health and create simple, personalized, and connected experiences for our healthcare customers, we are embarked on the key strategic journeys to align our technology strategy to business goals, and to enable effectiveness and efficiency of technology decisions.

The Associate Director of Digital Experience Solutions (DES) Architecture is a highly visible role that will influence key strategic decisions for the DES organization and support the vision and strategic intent for the Omni Channel Digital portfolio.

This role requires a solid understanding of how organization capabilities interrelate across department(s). You will solve for the technology challenges around delivering omni-channel experiences and next generation AI / ML driven recommendation engines helping our members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences.

Responsibilities include, but are not limited to :

• Influence the organization and work independently with senior business and Information Technology leaders and executives while acting as a mentor and role model.
• Advise multiple areas; make recommendations to senior executives on matters of significance.
• Provide strategic advice and guidance to segment and enterprise platform teams.
• Lead a team of highly specialized Solution Architects, Cloud Architects, and DevOps experts.
• Consult with cross department teams to build digital, omni-channel experiences following MACH (Microservices, API First, Cloud Native and Headless) architectural pattern.
• Build highly scalable, secure microservices in a cloud agnostic way.
• Provide thought leadership to challenge / influence all levels across the organization to rethink routine, embrace cloud and modern engineering practices including agile adoption to provide highly resilient integrated experiences.
• Create and maintain documentation of all architecture design and analysis work.
• Contribute to the creation of governing principles to guide Omni-Channel and Digital Experience decision making.
• Skills and knowledge must span multiple architecture domains (e.g., Business Architecture, Application / Solution Architecture, Technical / Infrastructure Architecture & Information / Data Architecture) to ensure balanced full stack engineering solutions.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10+ years of IT experience.
• 8+ years of progressive information technology experience directly related to architecture / engineering, information security, or other specialized technology field.
• 3+ years of experience building world-class digital experiences (across web & mobile; including front-end development, back-end development, integrations, network and hosting management, user experience, and back-end server management).
• 3+ years of people management experience, leading by engagement, empowerment, continuous feedback, and coaching.
• Strong expertise in building omni-channel experiences following MACH (Microservices, API First, Cloud Native and Headless) architectural pattern.
• Demonstrated experience in hands-on software development and solution architecture.
• Hands-on experience in a public Cloud environment or Cloud transformation.
• Demonstrated success in a matrix-managed, cross-functional, and collaborative organization.
• Prior experience managing large multi-technology teams and being responsible for the execution KPIs, OKRs and timelines.
• Passionate about both healthcare and enterprise architecture practices.
• Knowledge of the quality-centric culture and principles.
• Ability to communicate to both very technical audiences as well as presenting complex technical designs to senior leadership.

Preferred Qualifications

• Master's degree in IT-relevant discipline.
• Highly preferred any Cloud specialist certification.
• Familiar with application and workload dependencies, architecture, and service level requirements.
• Understanding of project and program management standards and methods.
• Experience with Adobe Experience Platform (AEM, AJO, CJA, RT CDP) or similar tech stack.
• Data engineering background is a plus.

Why Humana?

You'll experience the following perks as a full-time Humana employee :

• Paid time off, holidays, volunteer time, and jury duty pay.
• Recognition pay.
• 401(k) retirement savings plan with employer match.
• Tuition assistance.
• Parental and caregiver leave.
• Employee charity matching program.
• Network Resource Groups (NRGs).

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting.

The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc.

$153,500 - $211,300 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.

It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.

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