Northeast Family Services is looking for a Patient Financial Services (PFS) Representative to join our growing team! The Patient Financial Services Representative will work directly with our clients to provide education and support around their financial responsibilities at Northeast Family Services (and growing) facilities across New York, Rhode Island, Illinois, New Hampshire, and Massachusetts.
If you’re looking to make a change, don’t miss this career opportunity to join a growing, well-regarded organization truly dedicated to their employees and clients!
Responsibilities :
- Advises and counsels scheduled clients of financial responsibility.
- Provides cost estimate explanations and communicates insurance benefits.
- Provide client statements.
- Gathers documentation and assists in the completion of the financial assistance application process.
- Assists clients in resolving medical bills; advises and counsels clients of their payment responsibility due to services rendered under NFS.
- Establishes pro-rated financial obligations and sets-up payment arrangements / contracts.
- Follows up on scheduled payments via mail and telephone.
- Resolves client concerns or disputes regarding their bill.
- Apply client payments to outstanding balances.
- Reviews and follows up on past due accounts.
- Reports directly to the Billing Manager.
Qualifications :
- High School Diploma or equivalent
- Minimum of two (2) years of job-related experience
- Working knowledge of health care environments, clinical terminology, and health information systems
- Familiarity with commercial payers and patient liability
- Payment posting experience
- Extremely detail-oriented with excellent analytical, problem-solving, and organizational skills
- Ability to keep confidential medical records
- Flexible, adaptive, punctual, and highly reliable
Benefits :
- Health, dental & vision
- 3 weeks paid vacation
- 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
- Generous sick time including mental health days
- 401k retirement plan with up to 4% match
- Voluntary short and long-term disability
- Voluntary Life Insurance
- Dependent care savings account
- Mileage reimbursement
- Longevity award - Monetary bonus and a vacation day annually
- Company provided laptop and cell phone
- Opportunity for professional growth
- Supervision for licensure provided
- Tuition Reimbursement
- Personal cell phone discount
Compensation :
- Full Time - Salary
Patient Financial Specialist
The Patient Financial Services Representative will work directly with our clients to provide education and support around their financial responsibilities at Northeast Family Services (and growing) facilities across New York, Rhode Island, Illinois, New Hampshire, and Massachusetts. Patient Financia...
Patient Financial Specialist
The Patient Financial Services Representative will work directly with our clients to provide education and support around their financial responsibilities at Northeast Family Services (and growing) facilities across New York, Rhode Island, Illinois, New Hampshire, and Massachusetts. Patient Financia...
Financial/Grants Management System Analyst
The Financial/Grants Management System Analyst also provides support to comply with federal, sponsor and university financial guidelines; and maintaining high levels of customer support for faculty and department administrators. Financial/Grants Management System Analyst. Financial/Grants Management...
Billing Specialist
Under supervision of the Billing Supervisor, the Billing Specialist performs billing duties necessary to ensure accurate management of account receivables. This includes any number or combination of responsibilities (those listed below) on any given business day, including the investigation and reso...
Franchise - CSP/Receptionist
Client Service Professional/Receptionist. Receptionist - Franchise Location. ...
Customer Service Representative/ Travel Assistant
Currently, we're in search of a Remote Group Travel Customer Service Representative to join our dynamic team. In this distinctive role, you'll be tasked with providing exceptional customer service to group travelers, ensuring their journeys are seamless and leave lasting impressions. Previous custom...
Sr. Financial Analyst
Financial Analyst to join Covetrus within the FP&A organization. The ideal candidate will have a proven track record supporting the business as well as the ability to navigate complex financial landscapes. Business partner and financial support to the select G&A overhead functions. ...
Patient Care Coordinator
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner. Gathers pat...
Patient Access Representative ($25/hr)
Patient Access Representative . ...
Technical Financial Analyst
The Technical Financial Analyst is responsible for enhancing tools, functions, and procedures, assisting with software implementations and upgrades, and analyzing and distributing financial and statistical reports. Proven experience as Financial Analyst, Data Analyst or similar role, preferably in a...