Senior Business Analyst (Billing)

Job Description - Senior Business Analyst (Billing) (25AAOT09D20241008)

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SENIOR BUSINESS ANALYST (BILLING)

Job Number : 25AAOT09D20241008

Location : Hartford, US

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Senior Business Analysts bridge the gap between business and IT by being able to communicate effectively with all stakeholders.

The Senior Business Analyst will be responsible for supporting a product or multiple products within Middle Markets Delivery Team.

Core responsibilities include eliciting and documenting business, functional, non-functional, and technical requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests.

Senior Business Analysts will also provide senior-level support of projects that impact the application(s) they support.

Essential Responsibilities :

• Collect, challenge, facilitate, and document business requirements / features in an agile environment.
• Validate the overall IT solution to ensure alignment to business requirements, review requirements and / or specifications with the development and test teams.
• Extensive experience working in an Agile environment including creation and management of user stories.
• Extensive experience working on Insurance Billing systems.
• Strong experience in Commercial Insurance preferred.
• Experience working with senior stakeholders reviewing product epics / user stories and getting sign-offs in a timely manner.
• Provide adequate technical and functional support on triage and resolution of any defects / control issues within Americas Insurance team.
• Extensive working knowledge of Billing systems supporting Insurance P&C products.
• Responsible for assisting with project vision through product delivery by maintaining requirements traceability.
• Perform deliverable reviews and manage measurement of deliverable quality.
• Work with business users to facilitate user demos, testing, and sign-offs following the standard Agile process.
• Collaborate with Transformation & Change Delivery process resources to ensure requirements and solution fit into the process flow and do not create gaps and / or breakages.
• Help identify how requirements can help make the process more efficient.
• Participate in daily scrums with technical teams and work in a Global environment.

Required Skills and Qualifications :

• Bachelor’s degree in computer science, information systems, business management, or a related field preferred.
• Great and detailed knowledge of Billing systems supporting Commercial Insurance.
• Ability to understand general business requirements and implement corresponding technical solutions.
• Effective technical knowledge of all phases of applications systems analysis.
• Effective technical knowledge including the ability to create and execute SQL queries in support of incident and problem analysis.
• Ability to work with data and complex systems.
• Significant experience in a P&C insurance field.
• Knowledge of P&C Underwriting process is preferred.
• Experience with leading and owning financial control processes across systems.
• Experience with multiple SDLC methodologies, particularly Agile principles.
• Experience creating business process workflows and supporting product owner with integrated road map reviews.
• Familiarity with Analyst methodologies e.g. Use Cases; Business Rule Development; User Interface Specs; Functional Specs.
• Excellent interpersonal skills, strong communication skills (written and verbal), and team-oriented.
• Detail conscious, technically motivated, creative, and user-oriented.
• Able to determine and expertly communicate impacts of system functionality and technical approach on performance, scalability, and maintainability.
• Ability to present information in an influencing manner to leadership and all business stakeholders.
• Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance, and setting realistic timescales.
• Adaptable to new / different strategies, programs, technologies, practices, cultures, etc.
• Comfortable with change, able to easily make transitions.

Salary Range : The U.S. pay range for this position is ($95,000 low range of low-cost location $135,000 high range of ultra-high cost city).

Actual pay will be determined based upon the individual’s skills, experience, and location.

AXA XL is an Equal Opportunity Employer.

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