A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers.
Key ResponsibilitiesRespond to customer cases and resolve critical issues with the productResearch and replicate complex configuration or product defect issuesAct as a mentor and create knowledge articles for the Global Technical Support TeamRequired QualificationsBachelor's degree in computer science, information systems, or equivalent experienceMinimum of 5 years' experience in a technical customer support role, preferably with enterprise SaaS solutionsExperience leading major enterprise incidents and engaging multiple teamsAbility to communicate technical information to various stakeholdersStrong organizational skills to manage multiple tasks simultaneously
Senior Technical Support Specialist
Technical Support Specialist to join their Premier team, supporting enterprise customers. ...
Technical Support Specialist II - Transfusion Medicine Variable shift
The Technical Support Specialist II will provide direct support for. Support Specialist II - Transfusion Medicine to join our Technical Solutions Center (TSC) team. Field Application Specialists, Global TSC team, Sales Representatives and Product Specialists for critical cases related to technical s...
Technical Support Integrations Specialist
A company is looking for a Technical Support Integrations Specialist I to provide customer technical integrations support for web-based educational solutions. ...
Technical Support Specialist, Level 1
As a member of the Managed Operations Center, the Technical Support Specialist (Level 1) will provide technical support to managed services clients in a 24/7/365 environment and will be responsible for the following. Provides application and infrastructure support, network administration, desktop tr...
WordPress Technical Support Specialist
A company is looking for a WordPress Technical Support Specialist to provide technical support and education to creators. ...
Technical Support Specialist - USA Visa Sponsorship Jobs
The Technical Support Specialist will help customers implement more advanced experiences, answer technical questions, and partner with our CX and Engineering/Product teams to help us build a better product. About the role: We are looking for an exceptional support specialist to join as the second hi...
Salesforce Admin. / Tier II Technical Support Specialist
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
Technical Support Specialist I - Temporary
As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. In addition to working with a solid team of Technical Support Rep...
Laboratory Support Specialist
Responsibilities: The Laboratory Support Specialist provides technical support for laboratory operations, maintaining equipment, and ensuring the cleanliness and organization of the research laboratory. Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solution...
Technical Support Specialist I - Temporary
As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. In addition to working with a solid team of Technical Support Rep...