Who We Are :
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment.
We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong.
It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
We are looking to fill this position with a schedule of Saturday and Sunday from 3PM-9PM.
Who You Are :
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®.
Characteristics that will make you a perfect match for our Front Desk Associate :
- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
- Pride yourself on your work while being punctual, reliable, and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Inspire and motivate others to achieve their goals.
- Are a quick study with the ability to apply what you have learned during online and hands-on training.
About the Front Desk Associate Role :
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience! Daily responsibilities for the Front Desk Associate also include :
- Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
More reasons to join Planet Fitness!
- Free Black Card Membership
- 401(K) and Roth Retirement Savings Plan
- Employee perks and discounts
- Engaging team-building competitions and social events
About Your Qualifications :
- 6-12 months of experience in a customer service environment is preferred
- Willing to become CPR / AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.
Deli Associate Part-Time
Deli Associate - Part -Time, Non-Exempt Hourly. Frank Oakes Are you passionate about food, service, and making people smile? At Food & Thought 2, we believe in creating an atmosphere that’s more than just a place to shop—it’s a vibrant community where everyone is welcome! ...
Retail Cosmetics Sales Associate - Prestige Beauty, Naples - Part Time
Resources for continuous learning, career growth, and leadership development. Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Excellent interpersonal skills, with the ability to work effectively with colleagues at all leve...
Sales Associate Part Time - TOMMY HILFIGER
Sales Associate Part Time - TOMMY HILFIGER. The Sales Associate’s primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Sales associate also performs a variety of operational activities as assigned by Store Management. Manage t...
Retail Part Time Store Associate
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Sets weekly ads, including pric...
DSW Store Associate Part-Time
Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance. Store Associates must demonstrate behavio...
Retail Part Time Sr. Store Associate
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Consistently mainta...
Retail Sales Associate- Naples (Part Time)
Come be a part of a community where all are welcome. We are looking for associates with a passion for clothing, people, and sustainability. Eileen FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. It’s all part of our commitment to doing busine...
Part-Time Sales Associate
Participate in all operational aspects of the store including but not limited to: processing new products, floor sets, replenishment, substitutions and general upkeep of the store. Ability to work a flexible schedule, including nights, weekends, and holidays. ...
Operations Associate - Part Time
As an Operations Associate, you'll thrive in a dynamic, fast-paced environment. You'll be part of a dedicated team that values your unique skills. Participate in setup and execution of sales events and promotions. Participate in efforts to maintain a safe and secure shopping environment. ...
Relocation Associate (Part Time)
If you are an action-oriented, compassionate and client-focused individual and are looking for a deeply fulfilling part-time role on a passionate and supportive team, becoming a Bluestar Moving Services can offer a rewarding and satisfying opportunity. Position is part-time, some projects may be ass...