POSITION TITLE : PART TIME RETAIL SALES ASSOCIATE - GEARHEAD LOCATION : on-site at our West Valley City, UT retail store
PAY GRADE : Hourly
COMPENSATION : $17.50 / hr
Geek out with customers in the retail store by sharing your insane expertise and gear knowledge. In addition to providing smashing service, the customer service representative acts as the face of customer relations for Backcountry.com.
ESSENTIAL DUTIES & RESPONSIBILITIES :
- Place sales orders, process returns, and set up exchanges
- Support customers by helping them select relevant products or answer gear questions
- Cycle count regularly to maintain the highest level of inventory accuracy
- Maintain and manage cash flow to ensure a high level of accuracy
- Operate within multiple software systems to ensure the completion of all tasks
- Assist in maintaining engaging and creative displays to increase sales
- Helps keep retail store organized, clean, and presentable at all times
- Other duties as assigned
QUALIFICATIONS, SKILLS & ABILITIES :
- High School Diploma or equivalent
- Six-months retail sales experience or as a Customer Solutions Gearhead
- Strong Communication skills (Verbal and Written)
- Strong ability to multitask
- Proactive mindset and creative problem-solving skills
- Strong time management ability
- Ability to type 30+ WPM
PHYSICAL DEMANDS :
- Stand, walk, sit for extended periods.
- Speak and listen to others in person and over the phone.
- Use keyboard and read from computer screen and reports.
- Lift up to 15lbs. Team lift up to 70lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
In addition to offering industry-leading perks, we have big-company benefits to keep you and your family healthy and happy.
- 401k Matching
- Paid maternity and paternity leave
- Disability and Life, Dental and Medical Insurance
- Mental Health Support
- Pet Insurance
- Travel Assistance
- Benefits Hub
Backcountry.com, LLC is a subsidiary of Goat Holdings, LLC 1678 W Redstone Center Dr. Suite 200B, Park City, UT 84098
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
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