Scope of Position :
The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel.
They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay.
Position Responsibilities and Qualifications :
Education & Experience :
- High School diploma or equivalent and some customer service experience preferred.
- Strong Computer skills and financial knowledge required.
- Valid Driver’s License for appropriate state and MVR in good standing.
Physical Demands :
- Long hours sometimes required, including nights and weekends.
- Light work-Exerting up to 30 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to be on your feet throughout the entire shift.
Required Competencies :
- Must be able to convey information and ideas clearly, both oral and written.
- Must work well in stressful, high-pressure situations.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
- Must be able to prioritize departmental functions to meet due dates and deadlines.
- Must be able to work with and understand financial information and data, and basic arithmetic function
Front Desk Agent - Hotel
Front Desk Agent - Hotel Onin Staffing Tucson AZ. The Front Desk Agent working with the Onin Group represents the guest's first formal introduction to the hotel or resort and therefore sets the tone for their vacation or travel experience. Front Desk Agent Responsibilities**. Work experience as a Ho...
Cashier Team Member (front End Service)- Part Time
Cashier Team Member (Front End Service)- Part Time**. Location Tucson, Arizona, United States of America Oracle Position Type Part time. Maintains proficiency with the Front-End Code Book and PLUs: Strong basic math skills Strong to excellent communication skills and willingn...
Front Desk Part Time
Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations. Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. ...
Leasing Agent (Part-Time)
If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way...
Ramp Agent (Part-Time)
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. Ramp Agents are ...
Part Time Insurance Agent - Work from Home
Symmetry Financial Group is looking for a remote sales representative to join our team nationwide.This person will actively help families get protected with a life insurance product.The ideal candidate is results-driven, be coachable, have a helpers heart, and passionate about contributing to top-li...
Work at Home Customer Service Agent (Full-Time & Part-Time) (AZ)
REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises. Employees earn paid time off as well as paid holidays and paid training opportuniti...
Ramp Agent (Part-Time)
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. Ramp Agents are ...
Part Time Reservation Agent- InPerson
Available Part Time Weekends and Holidays (About 20 hours per week). U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like yo...
Apartment Leasing Agent (Part-Time)
The Apartment Leasing Agent reports to the General Manager. If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving fami...