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Junior Support Engineer

VirtualVocations
Garland, Texas, United States
Full-time

A company is looking for a Junior Support Engineer to join their remote team.Key Responsibilities : Collaborate with Support and Platform Teams to resolve L1 through L3 incidentsManage client relations and promote best practicesContribute to process improvements and maintain existing documentationRequired Qualifications : At least 1 year of experience in a similar role or HelpDeskExperience in remote work and client-facing rolesKnowledge of Linux and basic System Admin skillsAbility to work in the time zone of 8 PM-4 AM Eastern time (ET)Optional : Computer Science degree or experience with Posit tech stack

2 days ago
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