Order Management and Customer Service Manager

VirtualVocations
Newport News, Virginia, United States
Full-time

A company is looking for an Order Management and Customer Service Manager (REMOTE).Key Responsibilities : Manage the fulfillment cycle from order receipt to delivery, ensuring timely and accurate processingProvide support to customers, handling inquiries and requests while collaborating with internal teams to resolve issuesCoordinate order shipments and act as the main liaison for shipping partners and internal delivery statusRequired Qualifications : Proven experience in customer support, order management, or a similar roleProficient in Excel and Salesforce platformsStrong analytical skills for assessing customer needs and improving processesKnowledge of shipping and logistics best practicesFluent in English;

Spanish fluency is beneficial

16 hours ago
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