Do you have strong customer service skills and an excellent attention to detail? If so, we have a great opportunity for you! Atlas Staffing is searching for an Order Entry Specialist to join a fantastic team with a technology support company in Boise, Idaho.
This is a temporary position that will last roughly 6 months. There is potential for the role to become permanent, but it's not guaranteed.
Responsibilities :
Deliver an exceptional and consistent customer service experience, internally and externally
Responsible for direct interactions with customers and a variety of company personnel
Accurate and timely processing of supplies sales quote and sales orders
Ensure accurate, valid and complete information while managing customer records and orders in our databases
Accurately identifying and promptly escalating issues
Coordinate delivery of customer supply orders in a timely and efficient manner, while ensuring proper allocation of product
Ensure that customer inquiries are resolved promptly, professionally and thoroughly
Effectively utilize company tools to complete assigned tasks and address account inquiries
Responsible for taking escalations calls and supply inquiries from company's contact center, and fill in as back-up when needed for that department
Accountability :
Providing exceptional customer experiences
Creating and managing orders and their status, tracking and communication
Creating and maintaining our databases for item records and pricing
Contact center escalations
Requirements :
2 years of customer service experience
Excellent analytical, problem solving and organizational skills
Attention to detail
Strong written and verbal communication skill
Comfortable working with incomplete information to complete a task
Wage : $16.00 - $18.00 per hour DOE
Shift : Monday-Friday, 8 : 00 AM to 5 : 00 PM
Why Choose Atlas Staffing?
Atlas Staffing is an employment agency that offers great benefits for our temporary and temp-to-hire staffing associates.
Beyond the paid sick leave and medical benefits that many of our positions entail, we also have a recruiting staff that is ready to find the type of work YOU are interested in.
If you are looking for a long-term career opportunity, then please apply now!
Benefits :
Preventative medical benefits for you and your family
Employee assistance programs available
Injury medical options available for you and your family
Paid Sick Time in accordance with your state.
Atlas Staffing is a drug-free workplace and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
INDBOI
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