A company is looking for a Bilingual Call Center Representative to assist members with healthcare needs.Key ResponsibilitiesAddress incoming inquiries from members via phone, digital, or written communicationRecord details of inquiries, escalate unresolved issues, and maintain performance metricsProvide comprehensive service for various issues, including ordering medical equipment and handling grievancesRequired Qualifications and TrainingMust reside in Puerto RicoBilingual in Spanish and English, fluent in reading, writing, and speakingMinimum two years of customer service experience requiredProficiency with Microsoft Office applications, especially Outlook and TeamsMust complete training scheduled from January 6, 2025, with perfect attendance during the initial 120 days
Medical Call Center Representative
A company is looking for a Remote Medical Call Center Representative. ...
Call Center Representative
As a Call Center Representative at XTalk Prep, you will be the first point of contact for our clients, providing excellent customer service and resolving inquiries in a professional and efficient manner. Prior experience in a call center or customer service role preferred. Familiarity with CRM softw...
Alt Investment Call Center Representative
A company is looking for an Alt Investment Call Center Representative to support client operations remotely. ...
Call Center Representative
We are is seeking a customer-focused Call Center Representative to join our dynamic team. High school diploma or equivalent; experience in customer service or a call center setting is preferred. This role involves handling inbound and outbound calls, assisting customers with inquiries, resolving iss...
Call Center Service Representative
A company is looking for a Call Center Service Representative to provide customer support in a remote setting. ...
MRI Call Center Agent Bilingual Preferred
Additionally, there is an Ambulatory Surgery center in Atlanta. The agent will need to handle many MRI inbound and outbound calls to our patients. Engaging in active listening with caller, confirming or clarifying scheduled MRI appointments. Answering or making calls out to patients pertaining to MR...
Call Center Representative
We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. Answer incoming calls, emails, or chat messages from customers to provide prompt and accurate information. Meet performance targets, including call quality, resolution time, and customer satisfaction...
Call Center Representative
PCC (Call Center Representative) Serenity Healthcare is a mission driven company that is centralized around the quality of care for our patients and their families. As a Call Center Representative (PCC), you will have the opportunity to make a positive impact and provide a new sense of hope for many...
Customer Service Representative - Work From Home
Customer Service Representative - Call Center Agent. While the position is multi-faceted, it boils down to being the customer's first point of contact and representing our brand values through phone calls, emails, and live chat interactions. ...
Call Center Representative
The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and ...