iManage Administrator , Chicago,IL -Hybrid/Remote
Role : iManage Administrator
Location : Chicago,IL
Mode of work : Hybrid / Remote
Job Description :
iManage Administrator
We are looking for an experienced iManage Administrator to oversee the administration, maintenance, and support of our iManage document management system.
The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering high-quality support to our users.
Key Responsibilities :
- System Administration : Manage and maintain the iManage document management system, including installation, configuration, upgrades, and patches.
- User Support : Provide technical support to users, including troubleshooting issues, answering queries, and ensuring smooth operation of the system.
- Training and Documentation : Develop and deliver training materials and sessions for users. Create and maintain comprehensive documentation for system configurations, processes, and procedures.
- Data Management : Ensure the integrity and security of data within the iManage system. Perform regular backups and disaster recovery planning.
- Integration and Customization : Work with other IT staff to integrate iManage with other systems and customize it to meet the specific needs of the organization.
- Performance Monitoring : Monitor system performance and usage. Implement improvements to enhance efficiency and user experience.
- Compliance and Security : Ensure compliance with legal and regulatory requirements related to document management. Implement and maintain security measures to protect sensitive information.
- Vendor Management : Liaise with iManage support and other third-party vendors for issue resolution and system enhancements.
- RVAN and Azure Integration : Manage and support iManage RVAN (Records Manager, Security Policy Manager) and Azure platform integrations, ensuring seamless connectivity and optimal performance.
Qualifications :
- Proven experience as an iManage Administrator or in a similar role. 6 plus years of experience in Legal industry.
- Strong knowledge of iManage Work and its components.
- Experience with iManage RVAN, Threat Manager.
- Familiarity with Microsoft Azure platform and its integration with iManage.
- Familiarity with Windows Server, SQL Server, and Active Directory.
- Experience with scripting and automation (e.g., PowerShell).
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
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