Job Description
Job Description
Benefits / Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, dispatch our van fleet, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company.
The ideal candidate is friendly, computer savvy ,a team player, and is able to remain calm under pressure.
Responsibilities
- Receive a high volume of inbound calls
- Identify the reason for the customers call, collect relevant information, and provide solutions
- Use best practices in customer service techniques to develop rapport and build relationships with customer
- Dispatch our fleet of vans from our office to Pittsburgh International Airport, to scheduled hotel pick ups, and customers prompt pick up upon return.
Qualifications
- High school diploma / GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative Fueler/Washer
Location: 13424 County Rd 133 West, Odessa, TX 79765What’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. Why join Penske as a Customer Service Representative, you ask? It’s simpl...
Pacific or Mountain Time Zone- Full-Time Virtual Customer Service and Support Representative - Customer Care Center
Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which...
Lead Customer Service Representative, Full or Part Time
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...
Customer Service Representative
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...
Customer Service Representative
Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Monitors the performance of assigned homecare aides who provide and support patients with personal care to ensure quality service. Records and maintains accurate documentation of t...
Customer Service Representative - TurboTax (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to res...
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...