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Customer Service Representative

Allstate - Britt Stender
Chesterfield, MO, US
Full-time
Part-time
Quick Apply

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time .

Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .

No prior experience is necessary

Apply for the position today by completing the form and completing the assessment.

Benefits

Flexible Schedule

Work from Home

Paid Time Off (PTO)

Responsibilities

  • Process customer policy change requests.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Schedule appointments for sales staff to meet prospective customers.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Requirement

  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • Be able to obtain or currently possess a Property & Casualty insurance license.
  • 5 days ago
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