Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone.
You are friendly, outgoing, and love to make people happy daily!
Responsibilities
- Assist passengers with a smile and friendly face through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of arrival and departure functions, ticketing, gate handling and check-in by operating a computerized system.
System usage includes boarding, baggage service, reservations and resolving related complaints and problems such as lost and found issues.
- Perform customer relations, duties and responsibilities which includes providing information for airline passengers regarding their travelling needs and assisting them with special requests and considerations.
- Ability to handle passport / VISA documentation.
- Ability to interact with all levels of individuals such as passengers, employees, customers, corporate representatives and the general public.
Qualifications
- Fluency in Japanese, Filipino, Vietnamese, Indonesian OR Chinese is a requirement.
- Ability to showcase exceptional customer service abilities to all cliental.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to lift / carry / push / pull and move items of 70 pounds and / or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
- Flexible schedule allowing work during nights, weekends, and holidays.
Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
JFK Passenger Service Agent - ANA
Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Bilingual Flue...
Airline Baggage Service Agent in JFK Airport - $23.54 w Health / $19.00 wo, Medical
Proficient in all Baggage Service-related functionality. Performs daily proactive/reactive communication with passengers. Register lost and found items in W/T, maintain documentation and follow-up with passengers. ...
JFK Passenger Service Agent - Air Canada
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. ...
Passenger Service Agent - LaGuardia Airport (LGA)
Our Passenger Service Agent plays a vital role in providing exceptional service to passengers and visitors at the airport. Passenger Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing soluti...
JFK Passenger Service Supervisor P/T - Air Canada
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. ...
Passenger Service Agent
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passeng...
Airline Baggage Service Agent in JFK Airport - $23.54 w Health / $19.00 wo, Medical
Proficient in all Baggage Service-related functionality. Performs daily proactive/reactive communication with passengers. Register lost and found items in W/T, maintain documentation and follow-up with passengers. Constant interaction with passengers and management. ...
Agent Passenger Services
An Agent Passenger Service performs all aspects of airport and passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excessive baggage charges, providing passengers w...
Passenger Service Agent - Bilingual English/Korean
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passeng...
Guest Service Agent
Opportunity: Guest Service Agent. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and wor...