Senior UX Designer, Amazon Health

Job ID : 2716598 Amazon.com Services LLC

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Amazon Health is looking for a Senior UX Designer to help shape results-driven work that inspires, motivates and educates our audience in the healthcare space.

You will be a key part of a multifaceted Design team to bring our brand to life and help people find and engage with healthcare offerings to get and stay healthy.

Key job responsibilities

• Lead the design process for complex user experiences, from research and strategy to prototyping and testing.
• Conduct in-depth user research through methods like interviews, usability testing, and analytics to deeply understand user needs and pain points.
• Create detailed user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
• Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to ensure designs meet business requirements and technical feasibility.
• Champion a user-centered design approach throughout the organization and advocate for the needs of users.
• Mentor and provide guidance to more junior designers, helping to develop their skills and design thinking.
• Stay up-to-date with the latest UX trends, best practices, and design tools, and apply innovative solutions to complex design problems.
• Continuously evaluate and improve the overall UX of products and services through ongoing user feedback and performance analysis.
• Effectively communicate design decisions and rationale to both technical and non-technical audiences.
• Contribute to the development and maintenance of the org's design system and UI library.

About the team

Our org's mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with the quality products and services they need to get and stay healthy.

We use design, service, and technology to change the way people think about their health. You’ll have the opportunity to make a big impact and join our mission of building experiences that help people live better lives.

BASIC QUALIFICATIONS

• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices.
• 7+ years of UX designer or interaction designer experience.

PREFERRED QUALIFICATIONS

• Fluent in best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles and techniques.
• Experience working in a collaborative team and working directly with developers for implementation of designs.
• Have strong practical knowledge of user-centered design methodologies, usability principles, web-based information architecture, and design.
• Able to move quickly in a fast-paced and sometimes ambiguous environment.
• Naturally curious and find inspiration beyond the screen; through the people you talk to, analogous experiences, and beyond.
• Have experience designing services and delivering UX solutions for projects of large scope and complexity.
• Have experience owning projects, communicating timelines, aligning stakeholders, and executing independently.
• Confidently present a strong rationale for design decisions and rely on analytics and data (including qualitative data) to shape product decisions and track the effectiveness of change.
• Solid written, verbal, and presentation skills.
• Fluent in using Figma and prototyping tools.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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