Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
Job Title : Licensed Insurance Customer Service Representative
Location : 320 Sevilla Ave, Suite 202, Coral Gables, FL 33134
Company : Allstate / Borbolla Insurance Agencies
About Us :
We are a full-service, one-stop-shop Allstate Insurance Agency dedicated to providing exceptional customer service and support to our clients.
We are seeking a licensed insurance customer service representative to join our team. If you have a 4-40 or 20-44 license and experience in personal lines insurance, wed love to hear from you!
Position Overview :
The licensed insurance customer service representative will play a key role in managing the day-to-day servicing of insurance policies, assisting policyholders, and supporting our agents.
The ideal candidate will have at least two years of insurance experience, focusing on personal lines.
Key Responsibilities :
- Assist policyholders with insurance inquiries, billing, policy updates, and coverage explanations
- Identify and discuss cross-sale opportunities with existing clients
- Provide administrative support to agents and office staff as needed
- Manage office operations, including scheduling appointments and maintaining records
- Handle incoming client calls and emails, ensuring prompt and professional service
- Process renewals, endorsements, and other policy-related changes
Qualifications :
- MUST have an active 4-40 Customer Representative license or 20-44 Personal Lines Agent license
- MINIMUM of 2 years of insurance experience, preferably in personal lines insurance
- Strong customer service and organizational skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Allstate experience is a plus but not required
Compensation & Benefits :
- Annual salary starting at $40,000 (negotiable depending on licenses and prior experience)
- Compensation for new business production in addition to salary
- 80 hours of Paid Time Off after 90 days
- Health, dental, and vision insurance available
- Office hours :
- Monday - Thursday : 9 : 00 AM to 6 : 00 PM (1-hour lunch break)
- Friday : 9 : 00 AM to 5 : 30 PM (30-minute lunch break)
How to Apply :
Please submit your resume and cover letter to Victor Acevedo at [email protected] for consideration. We look forward to meeting our next team member!
Why Join Us : Join a dynamic team where your efforts are rewarded with a competitive salary, generous bonuses, and comprehensive benefits.
We provide ample career growth and development opportunities in a supportive work environment.
Application Process : To apply, please submit your resume and cover letter to [email protected] detailing your relevant experience and why you would be a great fit for this position.
We look forward to hearing from you!
Employment Type
Full-time
The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.
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