Experienced Service Advisor - Westside Lexus Auto Dealership
Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met.
You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up.
On a typical day, this will include :
- Upselling additional services using low pressure, high integrity methods
- Providing accurate repair / maintenance estimates
- Adhering to policies on vehicle care and operation
- Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
- Reviewing and explaining repairs and associated costs with customers
- Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
- Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards
The Rewards :
- A competitive pay plan
- A great working environment where you’ll be supported by a team of professionals
- Excellent Medical, Dental & Vision Insurance
- 401K Retirement Savings Plan
- Paid Sick, Vacation and Holiday Pay
- Discounts on vehicle purchases
- Advancement opportunities for high performers
The requirements :
- Outstanding customer service skills
- A positive attitude
- Previous experience in a similar role would be highly desirable
About our Company :
Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.
If you’re looking for a rewarding career using your outstanding customer service skills, apply today.
Check us out on Social Media :
- The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.
Customer Service Admin - Westside Lexus
Customer Service Admin- Westside Lexus. As our customer service admin, we are the representation of the Service department on the phones, as well as in person, to our guests and providing additional support alongside our service team. At Westside Lexus, we serve to provide excellence to our guests e...
Experienced Service Advisor - Westside Lexus
Experienced Service Advisor - Westside Lexus Auto Dealership. Our Service Advisors are the face of our service department. Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. You’ll also act as the liaison between the customer and our Service Technicians,...
Service Valet - Westside Lexus
A Service Valet Porter will support the process to satisfy customer demands for Lexus by providing superior customer service. Service Valet Porter - Northside Lexus Auto Dealership. Support the Lexus Advisor team in meeting the needs of the customers. Greet and welcome customers on the Service Drive...
Experienced Auto Technician--westside Lexus Auto Dealership
Experienced Auto Technician--Westside Lexus Auto Dealership** **Experienced Auto Technician--Westside Lexus Auto Dealership**. Posted On: February 22, 2022 **Experienced Automotive Technician Westside Lexus Auto Dealership**. Westside Lexus is currently interviewing experienced Automotive Tec...
Automotive Experienced Service Advisor
We need a Service Advisor who is an expert in the art and science of customer service. Service Advisor – Automotive. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. Greet service department customers promptly and courteously—attitude is e...
Service Consultant/advisor - Northside Lexus Auto Dealership
Service Consultant/Advisor - Northside Lexus Auto Dealership** **Service Consultant/Advisor - Northside Lexus Auto Dealership**. Posted On: January 24, 2022 **Service Consultant/Advisor - Northside Lexus Auto Dealership**. Our Service Consultant/Advisors are the face of our service department....
Experienced Service Advisor - Gulf Coast Chevy& Buick& GMC
Experienced Service Advisor - Gulf Coast Chevy, Buick, GMC. Our Service Advisors are the face of our service department. Prior Service Advisor Experience is a plus. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date ...
Experienced Title Specialist - Westside Lexus Auto Dealership
Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. Experienced Dealership Title Specialist. Our company has an outstanding opportunity for a results-focused, highly driven and experienced Title Specialist. ...
Experienced Service Advisor - Gulf Coast Ford
Experienced Service Advisor - Gulf Coast Ford. Our Service Advisors are the face of our service department. Prior Service Advisor Experience is a plus. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair tim...
Experienced Lexus/Toyota Automotive Technician - Westside Lexus
Experienced Lexus/Toyota Automotive Technician - Westside Lexus . Westside Lexus is currently interviewing Experienced Lexus/Toyota Automotive Technicians that want to join our successful, growing team! Skilled technicians are in high demand. Discuss repairs with shop foreman and service advisor. Mo...