Role Description
Oak Street Health takes a team-based approach to providing outstanding patient care. Our Service Team builds individual relationships with our patients and ensures they are happy with their experience.
The Service Team is responsible for delivering excellent, high-touch assistance to our patients everyday
Welcome Coordinators are an integral part of Oak Street Health. You will be the first impression we make on our patients.
You will efficiently juggle many tasks : ownership of our Welcome and Community Areas, management of inbound and outbound phone calls, as well as managing patient referrals and medical records.
We also expect you to be highly flexible, covering when needed in other local locations.
Core Responsibilities
Welcoming patients and conducting check-ins with required forms
Collecting co-pays from patients
Updating patient information and making changes in electronic medical record platform
Scheduling appointments within electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls, as instructed
Managing patient referrals by scheduling those appointments and completing authorizations
Requesting medical records, routing documents to clinical staff for review, and uploading documents into electronic medical record platform
Assisting new patients with paperwork
Assisting with community room events
Other duties as assigned
What are we looking for?
A flexible and positive attitude
A welcoming and nurturing attitude toward our patient population of older adults
Strong computer skills and basic knowledge of Microsoft Excel
Experience in customer service setting
Strong verbal and written communication
High level of integrity
Proficient PC skills
College degree preferred, some college required
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve, where necessary
US work authorization
Someone who embodies being 'Oaky'
Unit Manager - RN - 5K sign on bonus
Are you a person who believes in providing great care? Do you believe in having a positive impact on other people's lives? Are you a team-player, quick-thinker, and ready to be a part of an organization that supports your growth?. Such supervision must be in accordance with current federal, stat...
COTA - $5K Sign on Bonus
Perform ongoing evaluation of patient's functional status. Additional responsibilities as assigned. As part of the BrightSpring Health Services family of brands, Abode Hospice and Home Health is grounded in a foundational commitment to providing exceptional patient care and championing our agency le...
Medical Office Coordinator
Do you want to join an organization that invests in you as a(an) Medical Office Coordinator? At HCA HealthONE Rocky Mountain Gynecologic Oncology, you come first. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protecti...
Associate Veterinarian - Sign-on/Retention Bonus up to $20k!
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities...
Non-Medical In-Home Caregiver ($1000 Sign On Bonus** Daily Pay ** Paid Training**)
These levels of care include companionship, transportation, errands, meal preparation, medication reminders, light housekeeping, transfers, stand by assistance and assistance with personal hygiene. Due to our utmost value and respect for our caregivers, HomeWell Care Services is quickly becoming one...
Billing Specialist - Personal Injury (Sign-on Bonus!)
Zynex Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, ...
Speech Language Pathologist- Clinical Fellow (CF-SLP) - Up to $3,000 Sign-On Bonus
The Equal Employment Opportunity Policy of Solace Pediatric Healthcare is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Compensation depende...
RN Case Manager 15,000 Sign on Bonus
Enhances the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management, and discharge planning. Conducts timely and accurate clinical reviews, care collaboration and ...
Security Officer - $1,000 Sign-On Bonus
Strong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focus. Our Healthcare Security Officers are responsible for maintaining the security and safety of the hospital, its staff, and its patients and visitors -- and serve as a visible deterrent...
Medical Front Desk Coordinator - Cherry Creek - Denver, CO
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran...