Overview
Job Duties
Provides excellent customer service and greets patients entering the department / practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
Responsibilities
Essential Functions
- Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental / practice operations.
- Maintains patient scheduling functions, and sets patient appointments through established guidelines.
- Interviews and completes the registration process for patients utilizing the specific service.
- Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
- Performs cashiering functions as it relates to co-payments or other patient payments / collections. May perform routine clerical duties for the department.
- Perform venipuncture and administer routine, non-controlled medications.
- Administer medication as directed by and under the direct supervision of licensed physician.
- Collect routine laboratory specimens as directed by the provider.
- Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.
- Provides excellent customer service for patients / families / representatives and other members of the treatment team.
- Bilingual
Qualifications
Experience Requirements
1 year Medical assistant preferred
2 years Clerical / customer service experience -ideally in a health care related industry preferred
1 year One year experience with third party payors and computer experience for in
putting data and reviewing patient demographic material preferred
Education Requirements
High School Diploma or GED required
Certification / Licensure
Certified Medical Assistant (CMA) required within 6 months
Basic Life Support (BLS) required at time of hire
Medical Terminology Certificate preferred within 30 days
Requirement of having completed an MA program that is accredited by the National Commission for
Certifying Agencies, a national or state medical association, or an agency approved by the board.
UFJPI is an Equal Opportunity Employer and Drug Free Workplace
Customer Service Rep(05102) - 6651 Arlington Rd
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, ...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. Build your own schedule with flexible hours anytime between 8am EST ...
Customer Service Rep(05133) - 12100 Lem Turner Road
Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taught. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. Responsibilities will include but are not lim...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Build your own schedule with flexible hours anytime between 8am EST and 10pm EST Monday to Sunday³. Plus Support an (MPS) Marketplace Performance Specialist as your advocate. Yo...
Customer Service Rep(05108) - 10031 San Jose Blvd.
Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taught. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. Responsibilities will include but are not lim...
Spanish Bilingual Healthcare Customer Service - 100% Remote Florida
Willing to work any shift between 10:00am-1:00am 7 days a week Eastern standard time + holidays & weekends (on holidays, extend hours 24/7 to small staff). Employees with less than six (6) months of service may change positions before the six (6) month period if both the employee’s current manag...
Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)
Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Maintains alertness and awareness to any reaction by a donor ma...
Customer Service Rep – Remote –
Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing - Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties - Process requests rece...
Pt Customer Service Rep Orange Park Planet Fitness
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Member Services Representative. Greet members, prospective members and guests, providing exceptional customer service. Customer service background preferred. ...
Rep Customer Service
Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff. One to two (1-2) years cust...