Job Description
Job Description
Salary :
Position : Medical Assistant
Classification : Hourly
Position Summary :
The Medical Assistant is responsible for triaging patients and setting up the exam rooms in preparation for the physician.
Primary Responsibilities
Clinical Duties
- Taking medical histories
- Explaining treatment procedures to patients
- Preparing patients for examinations
- Assisting the physician during examinations
- Collecting and preparing laboratory specimens
- Performing basic laboratory tests
- Instructing patients about medication and special diets
- Preparing and administering medications, including intramuscular, intradermal, and subcutaneous injections including vaccinations / immunizations, as directed by a physician or other licensed provider
- Transmitting prescription refills as directed
- Phlebotomy
- Wound care and changing dressings
- Answer, scribe, and transfer incoming communication and inquiries by phone and email
- Respond and comply with requests for information
- Schedule, confirm, and maintain timely appoints of patients via phone, online, and patient portal
- Verify insurance information and verify co-pays, deductibles, and balances
- Inform patients of medical office policies and procedures
- Back-office support with chart prep, insurance verification, and pre-authorizations, as needed
- Respond to incoming medical record requests
- Maintain patient confidentiality at all times
- Perform other duties as assigned
Knowledge, Skills, and Abilities :
- Knowledge of medical terminology, procedures, and diagnoses preferred
- Understand general administrative processes
- Ability to multitask within a high-functioning, fast-paced, multidisciplinary medical center
- Working knowledge of healthcare insurance preferred
- Knowledge of EMR preferred
- Individuals must be skilled in verbal and written communication skills, able to read from a script
- Able to develop good customer relationships to achieve customer satisfaction
- Ability to self-manage and be productive with minimal supervision
- Project management
- Attention to detail
- Cheerful attitude
Qualifications :
- High School Diploma required
- 1-2 years experience in a medical clinic
Essential Functions / Physical Requirements :
The requirements below are required with or without reasonable accommodations :
- Ability to tolerate walking, standing, and sitting throughout the day.
- Ability to meet the attendance requirements for the position.
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