Senior Commercial Banking Product Manager

Responsibilities

Roadmap Management

• Serve as a market expert for assigned product(s) through research (internal and external), discovery, validation and customer interactions and presentations, white papers, etc.
• Define market problems by gathering and analyzing market, customers, non-customers and potential customer information;

understanding product, position,petition and SWOT; and through technology assessment and win / loss analysis.

• Develop solutions through strategic planning, including product roadmap and business plan development; profitability, pricing and positioning assessment;
• understanding customer buying process, buyer / user personas and use scenarios; develop solution requirements; represent voice of customer throughout requirements, design and development process;

ensure solution addresses defined market problem(s) and aligns with solution development.

• Manage products, monitor product life cycle, and rmend pricing and marketing strategies to improve profitability and / or reduce expense, and to enhance customer retention and acquisition.
• Define, measure and manage product risk.
• Measure assigned product(s) success andmunicate results.

Product Promotion / Advocacy

• Create and own assigned product's market message; participate in development of marketing and advertising programs.
• Develop training material.
• Conduct training classes as necessary.
• Conduct customer, non-customer and prospective customer interviews.
• Monitor trends and determine customer acceptance of assigned product(s).

Portfolio and Revenue Management

• Continuously evaluate current economic conditions and advise management of possible impact to assigned products.
• Ensure profitability,petitive positioning and integration of assigned product(s) into sales planning and Annual Profit Plan.
• Develop and rmend pricing strategies that will result in meeting product objectives.

Product Initiatives

Research / define market problems for assigned product(s); investigate market opportunities and effect of existing products on market;

evaluate ideas for new products; make rmendations for economically attractive products.

• Perform discovery and validation of market problems, including interacting with customers, non-customers and potential customers.
• Rmend criteria for testing newly developed products and enhancements to existing products -Development and regular review of implementation workflows -Partner with Operations area(s).
• To ensure appropriate product stability.
• To ensure an efficient escalation and resolution protocol is in place for production (system / operational) issues and outages.
• For continuous improvement of production (system / operational) processes.
• To evaluate / review customerplaints, concerns and suggestions relative to assigned product(s).

Salary Range

For candidates hired in the state of California and Colorado, the expected salary / On-Target Earnings (OTE) range for the role is currently :

• California - $113,850 - $250,700 Annually
• Colorado - $99,000 - $185,000 Annually

Salary Range(s) is subject to Bank takes several factors into account when determining individual starting pay. These include but are not limited to position, grade level, location / metropolitan area, skillset, and Bank considers the employer's work location to determine the pay range.

Application Deadline : 7 / 30 / 24

Abouterica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer aprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family.

Total Rewards consists of cashpensation, development and flexible benefit programs designed to meet individual needs today and in the future.

Your salary will bemensurate with your work experience and our programs are reviewed regularly to ensure each remainpetitive.

We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs.

You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, ie protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses.

We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer,erica conducts aprehensive background and fingerprint check.

NMLS certification requirement : where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

erica Incorporated (NYSE : CMA) is a financial servicespany headquartered in Dallas, Texas, and strategically aligned into three major business segments;

themercial Bank, the Retail Bank, and Wealth 's colleagues focus on relationships, and helping people and businesses be successful.

In addition to Texas,erica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

erica is proud to be an Equal Opportunity Employer - veterans / individuals with disabilities,mitted to workplace diversity. Job ID 246342