Staff / Senior Machine Learning Engineer (LLM) San Francisco, CA

Zip is tackling the $50B+ TAM space to transform the way businesses manage spend. Our co-founders started Zip (YC S2020) because they saw the challenges companies had using outdated 20-year-old software to manage hundreds of millions of dollars in spend every year.

We invented the world’s leading Intake-to-Procure solution to bring a consumer-grade user experience to B2B purchasing. And, we’re just getting started.

Please ensure you read the below overview and requirements for this employment opportunity completely.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Facebook, Salesforce, Apple, Quora, Pinterest, and Square.

With $180 million in funding from YC Continuity (Y Combinator), CRV, and Tiger Global, we're valued at $1.5 billion in just 3 years.

In today's economic climate, the value we offer our customers is more critical than ever and our business is accelerating.

We're growing quickly and need your help!

Your Role

Zip just launched a suite of AI functionalities in various areas such as AI document extraction, AI assistant, and AI risk detection.

We view AI as a key strategic investment to realize our mission of helping enterprises procure faster, smarter, and safer.

You Will

As a Staff / Senior Machine Learning Engineer on our AI team, you will further accelerate our new AI product development as well as improve our AI model accuracy.

You’ll work closely with other engineers and cross-functional partners (e.g. PMs, designers, and sales team) to identify opportunities for business impact, understand, refine, and prioritize requirements for Zip AI products and models, drive engineering decisions, and quantify impact.

Some examples include : Zip AI : AI assistant, document extraction, risk detection, intake automation, vendor consolidation, and RFx survey generation.

Qualifications

• 4+ years experience designing and developing Machine Learning models
• Bachelor’s and / or Master’s degree, preferably in CS / ML or related fields
• Proficiency in software development languages (Python / Java / C++ or equivalent) and data engineering skills
• Deep understanding of Machine Learning best practices (e.g., training / serving, feature engineering, feature / model selection, imbalance data) and algorithms (e.

g. deep learning, optimization)

• Experience with Tensorflow or PyTorch
• Industry experience in designing and productionizing end-to-end machine learning models (e.g. search ranking, recommendation, personalization, NLP)
• Exposure to architectural patterns of a large, high-scale software applications (e.g. search, recommendation)
• Familiarity with LLM and GenAI concepts and use cases
• Strong product / business sense and can drive product decisions
• Great cross-functional collaboration skills

Preferred Qualifications

• Experience with NLP, LLM, chatbot, or RAG development
• Experience with designing and productizing ML systems from the ground up
• Experience with model serving systems such as TF Serving or Torch Serve

The salary range for the Senior / Staff role is $180,000 - $250,000. The salary for this position is determined based on a variety of job-related factors that may include leveling, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

Team building events & happy hours

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world.

We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.

We look forward to hearing from you!

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